Sales Co-Ordinator

Daniel Thwaites; Almondsbury; Presencial; GBP 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free parking

Wage access up to 40%

28 days annual leave (33 with service)

Health cash plan

Employee assistance programme

Discounted room rates

Discounted friends & family rates

Gym membership

Life assurance & pension

Training & development

Promotional opportunities

Descripción de la vacante

Daniel Thwaites is seeking a Sales Co-ordinator for its luxury 4-star hotels, reporting to the Sales Office Manager. You will support conference, events and bedroom sales while forging strong relationships with agents and guests alike.

Day-to-day duties include managing enquiries, proposing tailored solutions, and overseeing bookings from enquiry to handover to operations. You will build knowledge of rate strategies and participate in show rounds with warmth and hospitality.

Formación

• Flair for organisation with strong attention to detail.
• Excellent communication skills and customer focus.
• Ability to build relationships with guests and agents.

Responsabilidades

• Forge great relationships with agents and guests alike.
• Advise guests/clients on hotel facilities to enhance their stay.
• Respond to enquiries with proposals to best suit needs.
• Manage bookings from enquiry to handover to operations.
• Develop knowledge of bedrooms, conference and events offerings and rate strategies.
• Conduct hotel show rounds to showcase unique selling points.
• Communicate with guests/clients with warmth and hospitality.
• Work as part of a sales team to drive and achieve targets.

Conocimientos

Organisation

Attention to detail

Communication

Customer service

Sales

Descripción del empleo

If you are looking for a step into a Sales Co-ordinator role within a well renowned luxury 4-star hotel this position could be for you. Reporting to the Sales Office Manager as a Sales Co-ordinator you will have opportunity to gain exposure in two of the largest revenue generating areas of the business - conference, events & bedroom sales. Your role day to day will include: Your day to day;

• To forge great relationships with agents and guests alike.
• To be familiar with all-hotel facilities and services to advise guests/clients how best to enhance their stay/visit.
• Using your knowledge of the hotels products and services respond to enquires received, providing guests/clients with proposals to best suit their needs.
• To manage bookings from the initial enquiry through to the seamless handover to the operational team on arrival of the event/stay.
• Develop your knowledge of the hotel's bedrooms, conference and events product offerings and rate strategies.
• Conduct hotel show rounds to showcase the hotel's unique selling points.
• Communicate with guests/clients with warmth and hospitality to deliver an authentic and genuine experience.
• Work as part of a sales team to drive and achieve the sales targets.

If you have a flair for organisation, an eye for attention to detail and great communication skills and can turn ideas into reality for our guests and clients then this could be the role for you.

• A competitive salary, negotiable dependent on experience
• Free on-site parking
• Stream - Ability to access up to 40% of your wages as you earn giving you more control over your finances
• 28 days annual leave (rising to 33 days after 5 years)
• Health cash plan and Employee Assistance Programme available 24/7
• Discounted Room Rates in our beautiful properties across the UK
• Discounted Friends & Family Bed & Breakfast Room Rates at out Hotels & Inns across the UK
• Complimentary membership of onsite gym
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Online access to high street discounts
• Life assurance & pension
• An engaging & supportive work environment
• Bespoke training & development programmes
• Great promotional opportunities across The House of Daniel Thwaites estate