Luxury Hotel Sales Coordinator — Events & Bedrooms

Daniel Thwaites; Austhorpe; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Free on-site parking

Salary access via Stream (up to 40%)

28 days annual leave

Health cash plan

Discounted room rates

Discounted bed & breakfast rates

Gym membership

Employee assistance programme

Maternity/paternity pay

Apprenticeships available

Online discounts

Life assurance & pension

Promotional opportunities

Job summary

Daniel Thwaites is seeking a Sales Co-ordinator for our luxury 4-star property. Reporting to the Sales Office Manager, you will support conference, events and bedroom sales, building strong relationships with agents and guests to tailor proposals and convert inquiries into bookings.

You will manage enquiries from first contact through to handover to the operations team, deepen product knowledge, conduct show rounds, and work as part of a motivated sales team to achieve targets.

Qualifications

• Experience in sales or hospitality roles is desirable.
• Excellent communication and customer service skills.
• Willingness to learn the hotel's products and services.

Responsibilities

• Forge great relationships with agents and guests.
• Advise guests on hotel facilities to enhance their stay.
• Respond to enquiries with tailored proposals.
• Manage bookings from enquiry to handover to the operations team.
• Develop knowledge of bedrooms, conference and events offerings and rate strategies.
• Conduct hotel show rounds to showcase the hotel's unique selling points.
• Communicate with warmth and hospitality to deliver an authentic experience.
• Drive sales targets as part of the sales team.

Skills

Great communication skills

Organised

Attention to detail

Sales mindset

Job description

Daniel Thwaites is seeking a Sales Co-ordinator for our luxury 4-star property. Reporting to the Sales Office Manager, you will support conference, events and bedroom sales, building strong relationships with agents and guests to tailor proposals and convert inquiries into bookings.

You will manage enquiries from first contact through to handover to the operations team, deepen product knowledge, conduct show rounds, and work as part of a motivated sales team to achieve targets.