Sales Co-Ordinator

Thwaites; Leeds; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free on-site parking

Health cash plan

Discounted room rates

Discounted Friends & Family rates (Bed

Onsite gym membership

Life assurance & pension

Training & development programmes

Job summary

Thwaites is seeking a Sales Co-ordinator for a luxury 4-star hotel in Leeds. Reporting to the Sales Office Manager, you will engage with agents and guests, proposal their needs and manage bookings from enquiry to handover.

You will understand bedrooms, conferences and events offerings and support rate strategies while representing the hotel with warmth and a strong guest focus. The role offers a rewarding path with career progression, competitive salary negotiable on experience, on-site parking,

Qualifications

• Experience in selling to clients and guests.
• Strong communication and interpersonal skills.
• Excellent organisational and detail-oriented capabilities.

Responsibilities

• Forge strong relationships with agents and guests.
• Advise guests on hotel facilities to enhance their stay.
• Respond to enquiries with tailored proposals.
• Manage bookings from enquiry to handover to operations.
• Build knowledge of bedrooms, conferences, events and rate strategies.
• Conduct hotel show rounds showcasing selling points.
• Communicate with warmth and hospitality to guests.
• Work with sales team to meet targets.

Skills

Sales experience

Guest hospitality

Communication skills

Organisation

Attention to detail

Job description

If you are looking for a step into a Sales Co-ordinator role within a well renowned luxury 4-star hotel this position could be for you. Reporting to the Sales Office Manager as a Sales Co-ordinator you will have opportunity to gain exposure in two of the largest revenue generating areas of the business – conference, events & bedroom sales. Your role day to day will include:

Your day to day;

• To forge great relationships with agents and guests alike.
• To be familiar with all-hotel facilities and services to advise guests/clients how best to enhance their stay/visit.
• Using your knowledge of the hotels products and services respond to enquires received, providing guests/clients with proposals to best suit their needs.
• To manage bookings from the initial enquiry through to the seamless handover to the operational team on arrival of the event/stay.
• Develop your knowledge of the hotel's bedrooms, conference and events product offerings and rate strategies.
• Conduct hotel show rounds to showcase the hotel's unique selling points.
• Communicate with guests/clients with warmth and hospitality to deliver an authentic and genuine experience.
• Work as part of a sales team to drive and achieve the sales targets.

Who are we looking for?

Whether you are an experienced Sales Co-Ordinator eager to work in this prestigious hotel or someone looking for their first step into a sales role we are seeking someone who is passionate about sales and the guest experience to join our fantastic team.

If you have a flair for organisation, an eye for attention to detail and great communication skills and can turn ideas into reality for our guests and clients then this could be the role for you.

In return, we are offering a rewarding role with scope for career progression along with:

• A competitive salary, negotiable dependent on experience
• Free on-site parking
• Stream - Ability to access up to 40% of your wages as you earn giving you more control over your finances
• 28 days annual leave (rising to 33 days after 5 years)
• Health cash plan and Employee Assistance Programme available 24/7
• Discounted Room Rates in our beautiful properties across the UK
• Discounted Friends & Family Bed & Breakfast Room Rates at out Hotels & Inns across the UK
• Complimentary membership of onsite gym
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Online access to high street discounts
• Life assurance & pension
• An engaging & supportive work environment
• Bespoke training & development programmes
• Great promotional opportunities across The House of Daniel Thwaites estate