Stock Associate

Crocs; Braintree; Hybrid; GBP 11,000 - 17,000; Full time

Job summary

Crocs in the United Kingdom is seeking a store associate to receive and organize shipments, stock floors, and support daily retail operations. You will help maintain stockroom accuracy, participate in cycle counts, and contribute to customer service excellence across the store.

Ideal candidates have 2–3 years in retail with a proactive, team-oriented approach and a passion for creating positive shopping experiences for customers, with flexibility to cover nights, weekends and holidays.

Qualifications

• 2–3 years of total retail and stockroom experience.
• Flexibility for nights, weekends, holidays and extended hours.

Responsibilities

• Receive, inspect and organize new shipments to ensure proper labeling and stocking.
• Maintain consistent operational standards on sales floor and backroom.
• Manage an organized stockroom with easy access for restocking.
• Assist in regular inventory counts and stock audits to maintain accuracy.
• Support store team in achieving sales and service targets.
• Contribute to a positive team environment and open communication.
• Assist in various departments including consumer service, product knowledge, and stock room management.
• Support daily store operations such as POS, replenishment, pricing, promotions, and cleanliness.

Skills

Retail experience

Stockroom management

Customer service

Team leadership

Job description

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At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

What You'll Do

• Receive, inspect and organize new shipments that arrive throughout the week, helping to ensure all items are properly labeled, tagged and stocked in designated areas.
• Maintain consistent operational standards, both on the sales floor and in the backroom through coaching training and accountability.
• Manage an organized and tidy stockroom, ensuring easy access to products for the sales floor. Arranging footwear by size, style, and type for efficient restocking.
• Assist in regular inventory counts and stock audits to maintain accurate records and avoid discrepancies. Support the store team in meeting and exceeding performance metrics including sales, consumer service, and other targets
• Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas, and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as POS system management , stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintenance of cleanliness and recovery standards
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• 2 – 3 years of total retail and stockroom experience; candidates with previous store leadership roles are preferred
• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• Strong communication and interpersonal skills, building rapport with consumers and team members alike.
• A proactive approach to completing tasks efficiently and with attention to detail.
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.