Sales Associate - Neptune S

TN United Kingdom; Camberley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking a Sales Associate for their Surgical Technologies Sales team in the UK. This role involves developing customer relationships, supporting sales representatives, and providing education on Stryker products. Initially, it is a training position with no individual sales targets, focusing on customer service and patient care.

Qualifications

• Sales or business experience is advantageous but not essential.
• Strong presentation skills using modern media.

Responsibilities

• Develop skills to become an effective sales representative.
• Implement training sessions on Stryker products.
• Manage business in accounts within the existing sales territory.

Skills

Customer Service

Presentation Skills

Commercial Acumen

Team Collaboration

Job description

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We are looking for a Sales Associate to join our Surgical Technologies Sales team covering South & Midlands of the UK.

Working closely with an experienced Regional Sales Manager, you will develop and foster strong relationships with key opinion leaders. You will take an active part in customer education in the field, supporting the Regional Sales Representatives to achieve greater customer engagement and commercial success with our newly launched Neptune Portfolio. You will actively pursue business opportunities to grow Stryker's business in targeted accounts, always displaying exemplary customer service and patient focus.

In this role you will:

• Develop the skills required to become an effective sales representative.
• Work closely with the sales team on driving compliance to current contracts.
• Learn and practice techniques to grow the volume of a defined territory through sales of the Surgical Technologies portfolio.
• Focus on market-leading brands such as Neptune and Safe Air.
• Manage business in accounts within an existing sales territory and become responsible for the day-to-day running of key accounts.
• Become proficient in dealing with stock issues, instrument requirements, organizing loan kits, and conducting regular customer training. Learn to provide guidance on the safe use of Stryker products within the hospital and operating theatre environment.
• Support other sales managers to allow them to concentrate on new business acquisition and account development.

Essentially, this is a training role with a view to becoming a full-time Sales Representative with independent targets and business objectives. Initially, there will be no individual sales target. Bonuses will be based on achievement of milestones/objectives and regional targets.

In this role, you will support all products within the Surgical Technologies portfolio.

Key accountabilities and responsibilities:

• Learn to manage a territory effectively and grow business in line with national sales objectives.
• Implement and deliver training sessions and workshops on the use of Stryker products to nurses, theatre practitioners, and surgeons.
• Understand customer needs and identify opportunities to promote and sell Stryker’s products. Training will be provided on basic selling, presenting, and negotiation techniques.
• Manage channels for providing products into hospitals, such as consignment of kits or loan services, to best meet customer needs.
• Provide excellent customer service within designated hospitals, building relationships with key personnel.
• Prioritize patient care by recommending appropriate products.
• Collaborate with team members and attend surgeon training meetings and educational conferences to ensure top-tier customer service.
• Conduct trials and evaluations of products in theatre and clinical environments as needed.
• Observe customer needs and liaise with colleagues to introduce new or additional Stryker products and support.
• Maintain customer records and develop basic business plans to set daily, weekly, and monthly objectives, learning to prioritize time and resources effectively.

Job Requirements

• Sales or business experience is advantageous but not essential.
• Commercial acumen and an interest or experience in dealing with customers are beneficial.
• Strong presentation skills using modern media.
• An interest in anatomy and physiology.
• Ability to engage, influence, motivate, and work hard with others.

Travel Percentage: None