Sales Associate

TN United Kingdom; Manchester; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a fast-paced, high-growth brand as a Sales Associate. This role is essential for delivering the 'Castore experience' to customers, promoting premium products, and achieving sales targets. You will play a vital part in creating a welcoming environment, assisting customers, and driving sales within the store. If you have a friendly attitude and thrive in a sales-oriented atmosphere, this opportunity is perfect for you to build a rewarding career in retail.

Benefits

Career Development Opportunities

Qualifications

• Ability to thrive in a sales-targeted environment.
• Outstanding communication skills, both written and oral.

Responsibilities

• Greeting and serving customers as they enter the store.
• Providing excellent customer service and handling complaints.

Skills

Sales Target Achievement

Customer Service

Communication Skills

Problem-Solving

Job description

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About Castore

Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.

The founders’ vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement.

The sportswear market has been dominated by a small clique of mass-market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best.

The Role

A Sales Associate is a very important role within our stores. You will be part of a hardworking team, working closely with premium products, customers, and achieving daily targets.

We want our customers to step into store and feel the ‘Castore experience’. It’s your job to inform all customers about our products and drive service and sales within our stores.

This role is on an 8-hour per week contract.

Responsibilities

• Greeting and serving customers as they enter the store.
• Acting as an ambassador for our Castore brand.
• Providing excellent customer service.
• Advising and assisting customers.
• Handling complaints or forwarding serious issues to the manager on duty.
• Conducting customer transactions.
• Replenishing stock on the shelves.
• Assisting with store deliveries and replenishment.
• Monitoring and reporting on KPIs, e.g., in-store orders, e-receipts.
• Identifying opportunities for upselling and add-on sales.

Skills & Qualities

• Ability to thrive in a sales-targeted environment.
• Capacity to work independently or as part of a team.
• Outstanding communication skills, both written and oral.
• Initiative and problem-solving skills.
• Friendly, positive attitude.

What We Offer

• An opportunity to build a career with a fast-paced, high-growth brand.