Part-Time Sales Associate - London

Rails; Greater London; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a forward-thinking company as a Sales Associate, where your passion for fashion and client engagement will shine. In this role, you'll be the face of the brand, supporting daily operations and ensuring exceptional customer experiences. Your responsibilities will include driving sales, maintaining visual standards, and fostering strong client relationships. This is an exciting opportunity to work in a dynamic retail environment that values creativity and teamwork. If you have a flair for fashion and a commitment to client satisfaction, this role is perfect for you!

Benefits

Employee Discounts

Flexible Scheduling

Training and Development Programs

Health and Wellness Benefits

Qualifications

• 1+ years of experience in a retail apparel environment preferred.
• Strong organizational and communication skills are essential.
• Ability to create and manage client relationships effectively.

Responsibilities

• Support floor coverage and achieve financial targets.
• Deliver exceptional client experiences in-store and virtually.
• Assist in marketing events to enhance client engagement.

Skills

Customer Service

Sales

Fashion Knowledge

Communication

Organizational Skills

Client Relationship Management

Education

High School Diploma

Retail Experience

Tools

POS Systems

Inventory Management Software

Job description

Rails Greater London, England, United Kingdom

Rails Greater London, England, United Kingdom

Direct message the job poster from Rails

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.

Summary:

This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.

The Sales Associate reports to the Store Manager.

Responsibilities:

Performance:

• Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
• Be a support to execute business plans to accelerate the business forward
• Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally

Client Centric:

• Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
• Ensure that you deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
• Follow through on customer journey as required to ensure a content client
• Support the needs of the client through styling advice and suggestion with every engagement
• Solution oriented approach to finding resolutions to customer service issues as necessary

Marketing & Community:

• In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development

Team Player:

• Support a positive work environment
• Demonstrate your ability to support a positive environment and partner with teams and throughout store network including cross functional partners
• Support performance initiatives set out by Store Management
• Attend and participate at store meetings as required by the business

Visuals:

• Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards

Operations:

• Support inventory functions as set out by Store Management
• Protect all company assets including cash handling, inventory etc.
• Support guidelines surrounding Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
• Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs as set out by Management
• Ensure personal compliance when completing all processes as it pertains to legal, safety, and internal procedures
• Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
• Additional projects/ responsibilities may arise in accordance with the needs of the business

Requirements:

• At least 1+ years of experience in a retail apparel environment preferred
• Fashion enthusiasts and retail experience within women’s and men’s apparel preferred
• Ability to effectively create, manage and adhere to deadlines
• Familiar with key retail performance indicators
• Adaptable, a sense of openness, active listener, and compassionate
• Strong organizational skills, writing and communication skills
• Comfortable and savvy with computer technology and software within PC and iOS platforms
• Ability to climb ladders
• Ability to lift 25+ lbs.

Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Customer Service and Sales

• Industries

  Retail Apparel and Fashion

Referrals increase your chances of interviewing at Rails by 2x

Sign in to set job alerts for “Salesperson” roles.

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

City Of London, England, United Kingdom 1 month ago

Greater London, England, United Kingdom 1 week ago

London, England, United Kingdom 6 days ago

Greater London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 day ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 1 week ago

Sales and Artistry Account Coordinator - London, UK

London, England, United Kingdom 1 month ago

London, England, United Kingdom 6 days ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 1 day ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

Surbiton, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 2 months ago

Uxbridge, England, United Kingdom 6 days ago

Sales Representative (Homeoffice) Cold Calling

London, England, United Kingdom 2 months ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 7 hours ago

London, England, United Kingdom 9 hours ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 4 weeks ago

London, England, United Kingdom 3 months ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 1 day ago

Mid-Market Account Executive, Uber for Business

London, England, United Kingdom 2 weeks ago

Greater London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 days ago

Sales Associate I - CE UK Regent Street (40 Hours)

London, England, United Kingdom 8 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.