Store Manager

Giorgio Armani; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Employee discount

EAP program

Career development

Bonus opportunities

Job summary

Giorgio Armani at Regent Street is seeking a Store Manager to lead the flagship store, drive sales, and deliver exceptional customer experiences. You will oversee operations, schedules, and payroll while mentoring a diverse team to uphold the brand’s luxury service standards.

Join a global luxury fashion house focused on growth, teamwork, and continuous development in a fast-paced, high-visibility environment. Competitive compensation and generous employee discounts are offered.

Qualifications

• Previous retail management experience is required.
• Strong leadership and communication skills with customers and teams.
• Ability to analyse data and implement sales and CRM initiatives.

Responsibilities

• Develop strategies to exceed or achieve store sales targets.
• Implement promotions, events and initiatives to drive sales.
• Oversee recruitment, onboarding, and staff development.
• Report sales results and manage payroll changes with HR.
• Ensure compliance with Health & Safety, loss prevention and cash handling.

Skills

Retail management

Sales leadership

CRM & marketing planning

Data-driven decisions

Tools

POS software

Job description

ARMANI EXCHANGE - REGENT STREET - STORE MANAGER

About Us:

Join our dynamic team at AX Regent Street, our flagship store, where luxury meets innovation. As a global leader in fashion retail, we are dedicated to providing exceptional customer experiences and driving sales through innovation and creativity.

Role Overview

As the Store Manager, you will play a pivotal role in the efficient and profitable operation of our flagship store. You will lead by example, driving sales, delivering exceptional customer service, and ensuring the store exceeds its financial targets. Your leadership will foster a positive work environment that promotes teamwork and individual growth.

If you are a passionate and driven individual with a flair for leadership and a dedication to excellence, we invite you to join our team at Armani Exchange Regent Street.

Responsibilities

• Develop strategies to exceed or achieve store sales targets.
• Suggest and adopt sales strategies, CRM and marketing plans aimed at increasing revenues.
• Implement and execute promotions, events and initiatives to drive sales and achieve store targets.
• Report sales results, act on low stock on best sellers, missing product needs and deliver customer feedback to the relevant departments in Head Office.
• Oversee recruitment and onboarding, support career growth, and drive incentive schemes.
• Train and empower the team for exceptional performance, fostering a positive and inclusive culture.
• Address employee concerns with a supportive approach and review team performance.
• Manage daily team briefings and communicate payroll changes to HR.
• Ensure compliance with company policies and procedures including Health & Safety, Loss prevention, HR policies and Cash Management etc.
• Responsible for effectively managing the staff rota to ensure floor coverage and smooth store operations.
• Monitor and optimise store costs (general supplies, labour, shipping, gifting etc).
• Take an active role to ensure inventory is in line with store targets.
• Previous retail management experience, with a proven track record of achieving sales targets and driving store performance.
• Excellent communication and interpersonal skills, with the ability to communicate effectively with employees, customers, and stakeholders.
• Excellent leadership and team management skills, with the ability to motivate and develop a diverse team.
• Ability to analyse data and make data-driven decisions to optimise store performance.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Competitive salary an bonus opportunities.
• Generous employee discount on all Giorgio Armani products.
• Employee Assistance Program (EAP) - providing access to medical and mental health support services.
• Exciting career development opportunities within a global luxury fashion brand.
• Vibrant and inclusive work environment that fosters creativity and personal growth.

As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.