Sales Assistant - Gilnahirk

Golf Holdings; Belfast City District; On-site; GBP 12,000 - 17,000; Part time

Job summary

Russell's Food and Drink is seeking a Sales Assistant for Gilnahirk to deliver high-quality customer service and support daily store operations. The role requires 18+ years old with a proactive attitude and strong communication skills.

The successful candidate will be part of a team, assist in cash handling, stock management, and adhere to all safety and regulatory guidelines while maintaining a professional appearance.

Qualifications

• Must be 18 years old or over.
• Excellent written and verbal communication.
• Customer-focused with high service standards.
• Team player with a positive attitude.

Responsibilities

• Provide excellent customer service and maintain knowledge of store products and services.
• Maintain housekeeping standards inside and outside the store.
• Control stock and merchandise according to company standards.
• Ensure premises are safe and secure at all times.
• Handle cash and admin in line with company regulations.
• Comply with age-related sales and trading legislation.

Skills

Communication

Customer Service

Teamwork

Motivation

Appearance

Education

Maths & English GCSE

Tools

Cash Handling

Stock Handling

Job description

Sales Assistant - Gilnahirk

Russell's Job description - Sales Assistant

Purpose

• To provide the best level of service to Russell’s Food and Drink customers in accordance with the Company’s standards and procedures

• To assist the Manager in all aspects of the business including sales, security and stock control

Responsibilities/Key Tasks

• To assist in customer relations by maintaining excellent customer service at all times, including an up-to-date knowledge of store products & services

• To assume responsibility for housekeeping standards both inside and outside the store according to Company standards

• To ensure that stock is controlled and merchandised to Company standards at all times

• To ensure that the premises are safe and secure at all times

• To comply with the Company regulations with regard to cash handling and administration

• To comply with Government legislation with regard to age related sales

• To adhere to Company policies and procedures

• To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation

• Any other duties relevant and related to the post

Educational qualifications

Desirable

• Maths and English GCSE or equivalent grade C or above

Skills and Experience

Essential

• Applicants must be 18 years old and over.

• Communication skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills

• Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service

• Personal drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation

• Good standard of dress and appearance - clean and well groomed

• A good team player with the ability to work in a team environment

Desirable

• Previous retail or customer service experience

• Previous experience of cash handling

• Previous experience of stock handling and control

#russells

About the role

Part Time Permanent

About the company

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Required Criteria

• Applicants must be 18 years old and over.
• Communication skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
• Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service
• Personal drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation
• Good standard of dress and appearance - clean and well groomed
• A good team player with the ability to work in a team environment

Desired Criteria

• Maths and English GCSE or equivalent grade C or above
• Previous retail or customer service experience]
• Previous experience of cash handling
• Previous experience of stock handling and control