Sales Manager - Russell & Bromley Mayfair (n130732)

NEXT; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Staff discounts

Sharesave Scheme

Wardrobe allowance

Job summary

NEXT is seeking a confident Sales Manager to join our team on the shop floor. In this role you will support sales and wider commercial performance, work closely with the team, and deliver an exceptional customer experience reflecting the NEXT brand.

This role is suited to someone who delivers excellent service, maintains high standards, and supports colleagues day-to-day. The role offers a competitive base salary plus sales-based commission.

Qualifications

• Experience in a supervisory or management role on the shop floor.
• Strong customer service and communication skills.
• Ability to drive sales and meet KPIs in a busy store environment.

Responsibilities

• Support the smooth running of the store and create a welcoming environment for customers and colleagues.
• Deliver an outstanding customer experience through product knowledge and service.
• Support sales performance and drive team delivery of store targets and KPIs.
• Provide day-to-day guidance and encouragement to team members.
• Open and close the store, acting as the responsible person on duty when required.
• Maintain high standards across visual merchandising, stock presentation, and replenishment.
• Handle customer queries and service issues with empathy and professionalism.
• Ensure company policies and procedures are consistently followed.

Skills

Customer service

Team leadership

Store operations

Stock knowledge

Job description

SHIFTS YOU ARE APPLYING FOR: 31hrs p/w; Mon 09:30 - 18:00; Tue 08:30 - 17:00; Thu 08:30 - 17:00; Sat 08:30 - 17:00

Summary

We're looking for a confident and proactive Sales Manager to join our team. In this role, you'll support sales and wider commercial performance on the shop floor, work closely with the team, and deliver an exceptional customer experience that reflects the Russell & Bromley brand.

This role is suited to someone who enjoys delivering excellent service, takes pride in high standards, and is comfortable supporting colleagues day to day.

This role offers a competitive base salary plus sales-based commission.

About the Role

• Support the smooth running of the store and help create a welcoming environment for customers and colleagues
• Deliver an outstanding customer experience through excellent service and product knowledge
• Support sales performance and help drive team delivery of store targets and KPIs
• Provide day-to-day guidance and encouragement to team members
• Open and close the store, acting as the responsible person on duty when required
• Maintain high standards across visual merchandising, stock presentation, and replenishment
• Handle customer queries and service issues with empathy and professionalism
• Ensure company policies and procedures are consistently followed

About You

• Customer focused, with a warm, approachable and personable manner
• Commercially aware and motivated by delivering strong sales performance
• A supportive and dependable team player with strong communication skills
• Organised, reliable, and comfortable working in a busy retail environment
• Passionate about delivering a premium in-store experience
• Previous experience in a supervisory, keyholder, or management role would be an advantage
• Available to work a schedule that includes evenings, weekends, and key trading days; we are happy to discuss flexible working patterns that work for you

Sponsorship

Successful candidates will be required to evidence their right to work before commencement of employment.

This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without NEXT sponsorship.

• Fantastic rewards for doing a great job and achieving great results
• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
• 10% off most partner brands & up to 15% off Branded Beauty
• Sharesave Scheme
• 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
• Early VIP access to sale stock
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
• Access to fantastic discounts at our Staff Shops
• Access a digital GP and other free health and wellbeing services
• Life assurance
• You can register for a discounted health plan for you and your family
• Financial Wellbeing - Save, track and enhance your financial wellbeing
• Apprenticeship - Earn, learn and gain a qualification (England stores only)
• Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
• Support Networks - Access to Network Groups to empower and celebrate each other
• Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [e-mail] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).