Sales Assistant - Newtownards Road

Golf Holdings; Belfast City District; On-site; GBP 34,000 - 48,000; Part time

Job summary

Russell's Food and Drink on Newtownards Road is seeking a Sales Assistant. This 16-hour-per-week role requires a flexible Monday–Sunday roster with early starts from 6:30 AM and potential additional hours as needed. You will deliver excellent customer service, maintain store standards and assist the manager in daily operations.

Applicants should be 18+, demonstrate strong communication skills, and be a reliable team player with a professional appearance. Prior retail experience is desirable.

Qualifications

• Applicants must be 18 years old and over.
• Proven ability to communicate effectively with customers and colleagues.
• Maintain professional level of customer service at all times.

Responsibilities

• Assist in customer relations by delivering excellent service at all times.
• Maintain housekeeping standards inside and outside the store.
• Ensure stock is controlled and merchandised to company standards.
• Keep premises safe and secure and comply with cash handling rules.
• Adhere to health and safety information and licensing standards.
• Support the manager in sales, security and stock control.
• Attend to all other duties related to the post.

Skills

Communication skills

Customer focused

Personal drive

Dress & appearance

Team player

Education

Maths GCSE or equivalent

English GCSE or equivalent

Job description

Sales Assistant - Newtownards Road

Russell's Job description - Sales Assistant

Purpose

• To provide the best level of service to Russell’s Food and Drink customers in accordance with the Company’s standards and procedures

• To assist the Manager in all aspects of the business including sales, security and stock control

Responsibilities/Key Tasks

• To assist in customer relations by maintaining excellent customer service at all times, including an up-to-date knowledge of store products & services

• To assume responsibility for housekeeping standards both inside and outside the store according to Company standards

• To ensure that stock is controlled and merchandised to Company standards at all times

• To ensure that the premises are safe and secure at all times

• To comply with the Company regulations with regard to cash handling and administration

• To comply with Government legislation with regard to age related sales

• To adhere to Company policies and procedures

• To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation

• Any other duties relevant and related to the post

Educational qualifications

Desirable

• Maths and English GCSE or equivalent grade C or above

Skills and Experience

Essential

• Applicants must be 18 years old and over.

• Communication skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills

• Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service

• Personal drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation

• Good standard of dress and appearance - clean and well groomed

• A good team player with the ability to work in a team environment

Desirable

• Previous retail or customer service experience

• Previous experience of cash handling

• Previous experience of stock handling and control

#russells

About the role

16 hours per week

Applicants must be available to work a flexible Monday–Sunday roster. This includes a mix of shifts, some early morning starts at 6:30 AM, and additional hours as needed.

About the company

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Required Criteria

• Applicants must be 18 years old and over.
• Communication skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
• Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service
• Personal drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation
• Good standard of dress and appearance - clean and well groomed
• A good team player with the ability to work in a team environment

Desired Criteria

• Maths and English GCSE or equivalent grade C or above
• Previous retail or customer service experience]
• Previous experience of cash handling
• Previous experience of stock handling and control

Skills you'll need