Sales Assistant | Aberdeen – Drive Sales & Service

Wolseley; Aberdeen City; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonus potential

Discounts

Healthcare

YuLife app

Cycle to Work

Job summary

William Wilson, part of the Wolseley Group, is seeking a Sales Assistant in Aberdeen. The role is office-based, 40 hours per week, Monday to Friday with Saturday rota.

You will handle inbound inquiries, check stock and lead times, and look for upsell opportunities while delivering excellent customer service. The package includes a competitive salary, potential bonus, and a range of benefits including annual leave, a generous pension, healthcare, and employee discounts.

Qualifications

• Previous customer facing experience.
• Confident and approachable attitude.
• Passion for providing great customer service.

Responsibilities

• Maintaining high levels of availability to handle inbound customer service requests, cases and emails within published response times.
• Placing customer orders and providing accurate product availability by checking all supply sources.
• Maximising sales opportunities and up-selling where possible, following up on quotations/price inquiries.
• Proactively following up on backorders and ensuring forward ordering system is used to maximise availability.

Skills

Customer service experience

Strong communication

Team player

Positive attitude

Job description

William Wilson, part of the Wolseley Group, is seeking a Sales Assistant in Aberdeen. The role is office-based, 40 hours per week, Monday to Friday with Saturday rota.

You will handle inbound inquiries, check stock and lead times, and look for upsell opportunities while delivering excellent customer service. The package includes a competitive salary, potential bonus, and a range of benefits including annual leave, a generous pension, healthcare, and employee discounts.