Sales Assistant

Card Factory; York; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading greeting card retailer is looking for a Sales Assistant in York. The role involves providing excellent customer service, processing sales, and managing stock. Ideal candidates should be customer-focused, able to multitask, and bring energy to a fast-paced environment. Flexible working arrangements are available to support work-life balance.

Benefits

25% discount in-store and online

Financial Wellbeing Support

Seasonal incentive schemes

Opportunity for Retail Apprenticeships

Access to learning and development content

Employee Assistance Programme

Qualifications

• No prior retail experience required; personality and passion for customer service preferred.
• Ability to manage busy store environment.
• Flexibility in availability.

Responsibilities

• Provide excellent customer service at all times.
• Process sales efficiently and accurately.
• Assist with unpacking deliveries and stock management.

Skills

Customer service orientation

Multitasking

Job description

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We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this.

The pace is fast, our standards are high and we’re proud of it, we lead the way after all! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!

• Provide excellent customer service at all times to help each customer celebrate their life’s moments
• Process all sales politely, efficiently and accurately whilst upselling on till products
• Price and merchandise stock and products correctly
• To work with the team unloading and unpacking the deliveries
• To assist with stock takes, which may include working outside the store’s normal opening hours

Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!

We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!

The Ideal Candidate

Are we right for you?

We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas.

Are you right for us?

The role requires someone who likes to be busy, can multitask and embraces change.Above all, you’ll be customer focused and will bring your best to the team!

Package Description

About the Company

Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a trueOmni-channel retailer. This strategy sees significant investment into ourcolleagues across the business creating multiple opportunities to join a fast-paced environment and be part ofourexcitingjourney.

In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.

• 25% Card Factory colleague discount in-store and online
• Financial Wellbeing Support Financial Education ToolsSalary Advance
• Seasonal incentive schemes
• Opportunity to apply for Retail Apprenticeships
• Access to blended learning and development content
• Discounts across 100’s of UK retailers
• Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing