Retail keyholder

St Peter s Hospice; Clevedon; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid working

Home-office split

Job summary

St Peter's Hospice is seeking a Retail Key Holder for our Clevedon shop. This permanent role offers 15 hours per week across 2 days, with training and supportive management to help you develop a broad set of skills in a charity retail environment.

You will contribute to a welcoming customer experience, assist in achieving sales targets, and help maintain a well-presented shop space. Prior retail experience is useful but not essential, and dedication to our care mission is key.

Qualifications

• Excellent communication and organisational skills with a proactive approach
• Able to work in a fast-paced environment
• A genuine interest in home wear, furniture, second hand and charity retail
• Ability to carry out manual handling tasks
• Open and adaptable to change and able to support others through it
• Effective verbal and written communication skills
• Strong numeracy skills
• IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheets
• Previous retail experience would be useful but not essential

Responsibilities

• In the absence of any other management to open and close the store and to be responsible for ensuring that the store trades safely and legally
• To assist the management team in achieving profit targets by reducing costs and maximising sales
• To operate as part of the overall shop team, willingly carrying out any tasks necessary to ensure the success and smooth running of the shop
• To support delivering a high standard of presentation throughout, windows and shop floor
• To assist the management team in implementing any changes as required to ensure optimum sales
• To assist the management team in generating and encouraging all stock donations from the public
• Actively supporting and demonstrating our values through your role

Skills

Communication skills

Organisational skills

Proactive approach

Fast-paced work

Interest in charity retail

Manual handling

Change adaptability

Verbal communication

Written communication

Numeracy skills

IT literacy

Email/spreadsheets

Retail experience

Job description

The Vacancy

We are looking for an enthusiastic individual to join the team as Retail Key Holder at our Clevedon shop.

A role as a Retail Key Holder will help you to develop a wide range of skills which you can take with you throughout your career.

You will receive full training and be supported by experienced, knowledgeable and friendly managers and team members.

If you have a passion for second hand, recycling, upcycling and enjoy being in a role that builds strong relationships, a role in which you can feel valued in, and knowing you are contributing to the care of patients and their families, then we want to hear from you.

The details

• Salary: from £25,438 - £26,024 (FTE) per year, equivalent to £13.01 - £13.31 per hour
• Permanent position
• Working 2 in 7 days, 15 hours per week

What we are looking for

• Excellent communication and organisational skills with a proactive approach
• Able to work in a fast-paced environment
• A genuine interest in home wear, furniture, second hand and charity retail
• Ability to carry out manual handling tasks
• Open and adaptable to change and able to support others through it
• Effective verbal and written communication skills
• Strong numeracy skills
• IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheets
• Previous retail experience would be useful but not essential

Key responsibilities

• In the absence of any other management to open and close the store and to be responsible for ensuring that the store trades safely and legally
• To assist the management team in achieving profit targets by reducing costs and maximising sales
• To operate as part of the overall shop team, willingly carrying out any tasks necessary to ensure the success and smooth running of the shop
• To support delivering a high standard of presentation throughout, windows and shop floor
• To assist the management team in implementing any changes as required to ensure optimum sales
• To assist the management team in generating and encouraging all stock donations from the public
• Actively supporting and demonstrating our values through your role

We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, you could just be what we're looking for!

About Us

We've spent over 40 years helping people die in peace, and with dignity. Combining compassion with clinical expertise, we provide patients with the best possible care at the end of their lives.

We're here for the people around our patients too - those closest to them. Before, during and after a bereavement, we provide support that's remembered forever.

We think it's that unforgettable support that inspires people to give back to St Peter's. To fundraise for us. Donate. Volunteer. We're not exaggerating when we say that we couldn't do what we do without our wonderful supporters. We really can't thank them enough.

We want to help many more people to die well. And we're doing this by teaching others. As a centre of educational excellence, we share our skills with other health professionals, helping the NHS and care homes to provide better end-of-life care.

We're here for all, for free, forever.

The Benefits

If you join our clinical team, we offer NHS Agenda for Change benefits such as:

• NHS equivalent salaries
• Generous holiday entitlement and recognition for previous NHS service (up to 33 days for 10 years' service)
• Continuation in the NHS pension scheme for existing members
• Recognition of previous NHS service for sick pay

There are many benefits to working at St Peter's including:

Finance

• 27 days' holiday plus bank holidays pro rata. This increases the longer you're with us
• Competitive salary
• Pension, with employer matched contributions up to 6%

Wellbeing

• Enhanced sick pay, rising with service to a maximum of 12 weeks' full and 12 weeks' half pay.
• Birthday leave - a day off in the month of your birthday
• Ability to buy or sell up to three days of annual leave per year
• Volunteer leave
• Life insurance scheme
• Employee assistance programme
• Access to discounts and offers through the Blue Light Card
• Home and electronics salary sacrifice scheme
• Free parking at our main office sites
• Cycle to work salary sacrifice scheme
• Travel discounts
• Eye care scheme
• Annual flu vaccine scheme

Learning & Development

• Comprehensive induction
• In-house learning & development team
• Continual professional development

Flexible Working

Life is busy and we all want to enjoy a healthy work/life balance. That's why we offer flexible working hours, and if it's practical for your role, we also offer hybrid working.

You can split your hours between your home and our offices in Brentry and Long Ashton. We think this is a good way to work - it gives you the convenience of working from home and the camaraderie of being with colleagues in the office.

Equity and Diversity

We want our teams to reflect the diversity of our community - and we want everyone to feel that they belong. That's why we've joined ENEI: Employers Network for Equality and Inclusion. This is a UK based, not-for-profit organisation that helps employers build and maintain diverse teams and inclusive cultures. We're really pleased to have ENEI supporting us on our Equity, Diversity and Inclusion journey.

Just as we offer care to all, we welcome applications from everyone. We want to hear from you regardless of your age, disability, religion or belief, sex, race, sexual orientation, gender reassignment, marriage and civil partnership, and pregnancy and maternity.