Sales Assistant

Mountain Warehouse; Wales; On-site; GBP 13,876 - 19,764; Part time

Benefits offered by this job

Monthly Bonus Scheme

50% Colleague Discount

28 days annual leave

Employee Assistance Programme

Auto-enrolment Pension scheme

Job summary

A well-known retail company in Bridgend is seeking a Sales Assistant to ensure efficient store operations and deliver exceptional customer service. Candidates should be passionate about retail and committed to teamwork. You will process transactions, maintain store presentation, and engage with customers to create a positive shopping experience. The role offers flexible hours, a monthly bonus scheme, generous discounts, and a supportive work environment.

Responsibilities

• Ensure store operates efficiently and delivers outstanding shopping experience.
• Maintain high presentation standards and create a welcoming atmosphere.
• Engage with customers to understand their needs and provide tailored solutions.
• Process transactions accurately and efficiently.
• Assist in daily operations ensuring compliance with company policies.

Skills

Outstanding customer service

Passion for retail

Excellent communication

Energetic and driven

Team player

Job description

Overview

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

Application Deadline: 1 November 2025

Department: UK Retail

Location: Bridgend (BRD)

Compensation: £12.21 / hour

Responsibilities

• As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
• We are looking for a Sales Assistant to cover a minimum of 8 hours a week including days, evenings and weekends.
• Team Collaboration: Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.
• Operational Excellence: Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
• Customer Engagement: Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
• Sales & Performance: Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

Qualifications / What we\'re looking for

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What’s in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 28 days annual leave, including Bank Holidays
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme
• Generous Colleague Referral Incentive
• Auto-enrolment Pension scheme
• A stable, successful and supported environment
• Length of service awards

You\'re not just working in a store; you\'re shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!