UK Sales Assistant

Mountain Warehouse; York and North Yorkshire; On-site; GBP 13,431 - 16,820; Full time

Benefits offered by this job

Monthly Bonus Scheme

50% Colleague Discount

28 days annual leave

Employee Assistance Programme

Colleague Hardship Scheme

Auto-enrolment Pension scheme

Length of service awards

Job summary

A prominent retail company is seeking a Sales Assistant in York. The successful candidate will ensure high presentation standards and create a welcoming environment. Responsibilities include engaging with customers, assisting in store operations, and contributing to sales strategies. A passion for retail and excellent communication skills are essential. Benefits include a monthly bonus scheme, colleague discounts, and generous leave package. This is a full-time position offering an opportunity to thrive in a supportive team atmosphere.

Responsibilities

• Collaborate with colleagues to foster a supportive team environment.
• Assist in store operations while ensuring compliance with policies.
• Engage with customers to provide tailored shopping experiences.
• Support store management in meeting sales targets.

Skills

Outstanding customer service

Excellent communication

Team collaboration

Problem-solving skills

Reliability

Job description

Overview

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

Application Deadline: 27 February 2026

Department: UK Retail

Location: York - McArthurGlen (YOR)

Compensation: £9.75 - £12.21 / hour

As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Responsibilities

• Team Collaboration: Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Team Collaboration: Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Team Collaboration: Share knowledge and skills to support and train both new and existing team members.
• Operational Excellence: Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Operational Excellence: Accurately process transactions, handling various payment methods with efficiency.
• Operational Excellence: Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Operational Excellence: Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Operational Excellence: Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
• Customer Engagement: Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Customer Engagement: Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Customer Engagement: Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
• Sales & Performance: Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Sales & Performance: Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We would love to meet someone who is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What’s in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 28 days annual leave, including Bank Holidays
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme
• Generous Colleague Referral Incentive
• Auto-enrolment Pension scheme
• A stable, successful and supported environment
• Length of service awards

Yours sincerely, the Mountain Warehouse team