Sales Assistant

Mountain Warehouse; Biggleswade; On-site; GBP 17,000 - 26,000; Full time

Benefits offered by this job

Monthly bonus

Colleague discount

28 days annual leave

Employee Assistance Programme

Colleague Hardship Scheme

Referral incentive

Pension scheme

Stable environment

Job summary

Mountain Warehouse is seeking a customer-focused team member for our Biggleswade store. You will collaborate with colleagues to deliver outstanding service, process transactions accurately, and keep the shop well-presented and stocked.

The role emphasises customer engagement and supporting promotions to drive sales. Ideal candidates are energetic, reliable, and eager to contribute to a positive store culture.

Responsibilities

• Team Collaboration: Work harmoniously with colleagues, foster an inclusive team environment and train new staff.
• Operational Excellence: Assist day-to-day store operations and process transactions efficiently.
• Customer Engagement: Build connections with customers and provide tailored recommendations.
• Sales & Performance: Support the team to meet and exceed sales targets.

Job description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

Department:

UK Retail

Location:

Biggleswade (BGW)

Compensation:

£8.00 - £12.71 / hour

Key Responsibilities:

Team Collaboration:

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence:

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement:

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance:

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We Would Love To Meet Someone Who Is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 28 days annual leave, including Bank Holidays
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme
• Generous Colleague Referral Incentive
• Auto-enrolment Pension scheme
• A stable, successful and supported environment
• Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

INDAR1