UK Sales Assistant (Chain 5)

Mountain Warehouse; Glasgow; On-site; GBP 16,820; Part time

Benefits offered by this job

Monthly Bonus Scheme

50% Colleague Discount

28 days annual leave

Employee Assistance Programme

Auto-enrolment Pension scheme

Job summary

A retail company in Scotland is looking for a Sales Assistant to ensure efficient store operations and provide outstanding customer service. The candidate should be enthusiastic about retail and possess excellent communication skills. Join a supportive team environment with offers like a monthly bonus scheme and generous colleague discounts.

Qualifications

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share enthusiasm.
• Excellent communicators with a friendly demeanor.

Responsibilities

• Ensure efficient store operations and outstanding shopping experiences.
• Assist in day-to-day operations and compliance with company policies.
• Build strong connections with customers and address inquiries.

Skills

Outstanding customer service

Passion for retail

Excellent communication

Energetic and driven

Team player

Job description

Overview

Join to apply for the UK Sales Assistant (Chain 5) role at Mountain Warehouse.

Location: Gretna - Gateway Outlet (GRE)

Department: UK Retail

Compensation: £12.21 / hour

Application Deadline: 19 September 2025

Responsibilities

• As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
• Team Collaboration: Work harmoniously with your colleagues, fostering an inclusive and supportive team environment. Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals. Share knowledge and skills to support and train both new and existing team members.
• Operational Excellence: Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures. Accurately process transactions, handling various payment methods with efficiency. Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked. Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice. Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
• Customer Engagement: Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions. Address customer inquiries and concerns promptly and professionally, ensuring a positive experience. Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
• Sales & Performance: Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace. Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

What we are looking for

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanor.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What’s in it for you

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 28 days annual leave, including Bank Holidays
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme
• Generous Colleague Referral Incentive
• Auto-enrolment Pension scheme
• A stable, successful and supported environment
• Length of service awards

Note: This description preserves the essential information about the role, responsibilities, and benefits while removing extraneous boilerplate and duplicate content from the original.