Sales Assistant

WHSmith; Royston; On-site; GBP 20,000 - 24,000; Part time

Job summary

An established industry player is seeking a Sales Assistant who is passionate about delivering exceptional customer service. In this role, you will engage with customers, ensure the store is tidy and inviting, and support your team in achieving high standards. With a rich heritage and a commitment to inclusivity, this company values its employees and offers a range of rewards, including employee discounts and a supportive work environment. If you thrive in a dynamic setting and enjoy making a difference in customers' experiences, this opportunity is perfect for you.

Benefits

Employee Discounts

Pension Scheme

Paid Annual Leave

Employee Assistance Programme

Qualifications

• Passion for delivering exceptional customer experiences.
• Motivated to achieve high standards and results.

Responsibilities

• Provide exceptional customer service and support colleagues.
• Maintain store standards and assist with stock replenishment.

Skills

Customer Service

Communication

Teamwork

Adaptability

Job description

Working hours: 20 hours. Weekends and weekdays.

As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers and our colleagues to be proud they’re sharing their journeys with us.

What being a Sales Assistant is all about:

• Delivering an exceptional customer service to all customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

How we reward our teams:

We know you’ll work hard to make WHSmith a success and our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we have held our place as the Hub of the High Street and in our customers’ hearts for 230 years. But this doesn’t mean that we’re resting on our laurels – Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores.

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.