Sales Assistant Central London

Card Factory; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retailer in greetings cards and gifts is seeking a Sales Assistant for their Central London location. The ideal candidate will be friendly, customer-focused, and able to multitask in a fast-paced environment. Join a supportive team dedicated to providing exceptional service and celebrating life's moments with customers.

Benefits

Pension

25% colleague discount

Save As You Earn scheme

Financial Wellbeing Support

Seasonal incentives

Opportunities for Retail Apprenticeships

Learning and development content

Discounted mobile contracts

Discounts at UK retailers

Employee Assistance Programme

Qualifications

• Friendly and approachable people passionate about delivering exceptional customer service.
• Ability to work at pace and embrace change.

Responsibilities

• Ensure customers feel welcomed and leave with a great in-store experience.
• Engage with customers and process sales efficiently.
• Merchandise and replenish products across the shop floor.

Skills

Customer Service

Multitasking

Job description

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Job Introduction

Cardfactory makes celebrating life's moments special and accessible for everyone – we are united by this purpose.

As part of our expansion plans, we have opened new stores within Central London. To support our goal of helping customers celebrate their life moments, we are now looking for a Sales Assistant to join our successful Card Factory family in Central London.

Store Location: London Cheapside

Hours available: 24

Role Responsibilities

1. Ensuring customers feel welcomed, wowed, and leave having had a great in-store experience.
2. Engaging with customers, making recommendations on complementary products, and processing all sales efficiently and accurately.
3. Merchandising and replenishing products across the shop floor (may include working outside normal store hours).
4. Unloading and unpacking deliveries.
5. Working as a team to deliver the best customer experience while supporting each other and having fun.

The Ideal Candidate

Retail experience is not essential. We’re looking for friendly and approachable people passionate about delivering exceptional customer service.

The role requires someone who can work at pace, multitask, and embrace change.

We support work/life balance, so tell us your availability and preferred locations.

About The Company

Card Factory is the UK’s leading retailer of greetings cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy aiming to become a true Omni-channel retailer, investing in our colleagues and creating opportunities in a fast-paced environment.

We offer benefits supporting your wellbeing:

• Pension
• 25% colleague discount (in-store and online)
• Save As You Earn scheme
• Financial Wellbeing Support (Education Tools, Salary Advance)
• Seasonal incentives
• Opportunities for Retail Apprenticeships
• Learning and development content
• Discounted mobile contracts
• Discounts at UK retailers
• Employee Assistance Programme

Sportswift Ltd T/A Cardfactory

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development
• Retail

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