Sales Assistant

Helen & Douglas House; Oxford; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Free staff parking

Flexible hours

Job summary

Helen & Douglas House in Summertown, Oxford, is seeking a Sales Assistant to welcome customers with warmth, present engaging displays, and support donations with care. A 37.5-hour week on a rota including weekends is offered, with a friendly team and the chance to contribute to a meaningful cause.

Join a charity shop that values a positive attitude and presentation, and enjoy a quiet free parking option for staff in a supportive environment.

Qualifications

• Welcomes customers with warmth and professionalism.
• Creates displays that catch the eye and tell a story.
• Enjoys retail and has a sharp eye for presentation.

Responsibilities

• Welcoming customers with warmth and professionalism
• Creating displays that catch the eye and tell a story
• Supporting donations with care and efficiency
• Working alongside a team of staff and volunteers

Skills

Customer service

Retail presentation

Team player

Positive attitude

Job description

• Hours: 37.5 hours per week, worked as 5 out of 7 days includes weekend working on a rota system
• Location: Summertown
• Salary: £12.71 per hour
• Benefits: free secure staff parking

• Hours: 37.5 hours per week, worked as 5 out of 7 days includes weekend working on a rota system
• Location: Summertown
• Salary: £12.71 per hour
• Benefits: free secure staff parking
• Closing date: 8th October 2026 at 12 noon

Conscious Retail ¦ Real Purpose

You might be just who we’re looking for.

At our Summertown shop, we don’t just sell — we connect, we care, and we present every item with thought and intention. Every sale helps Helen & Douglas House support families through life’s toughest moments.

We’re on the lookout for a Sales Assistant with charm, confidence, and a great eye — someone who can turn a rail of clothes into a boutique moment and make every customer feel like a VIP.

What You’ll Be Doing

• Welcoming customers with warmth and professionalism
• Creating displays that catch the eye and tell a story
• Supporting donations with care and efficiency
• Working alongside a brilliant team of staff and volunteers

What You’ll Bring

• A natural flair for customer service
• A love of retail and a sharp eye for presentation
• A positive, can-do attitude
• A desire to be part of something meaningful

What’s in it for you?

• A beautiful shop in the heart of Summertown
• A team that’s supportive, passionate, and fun
• Flexible hours and a role with real purpose
• The chance to help families create one more moment together

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Please contact [e-mail] if you require any adjustments during the recruitment process.

Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.

We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.

Helen & Douglas House

14A Magdalen Road

Oxford

OX4 1RW

Telephone: [phone]

Email: [e-mail]