Sales Assistant

Jobtailor; Leeds; On-site; GBP 18,000 - 24,000; Full time

Job summary

Jobtailor is seeking a Nespresso Brand Ambassador in Leeds to welcome, advise, and inspire customers with luxury service. You will engage guests, assist with product selection, and help maintain an inviting boutique environment.

Join a collaborative team focused on delivering exceptional customer experiences, store operations, and continuous store-upkeep. Previous retail or hospitality experience is a bonus but not required.

Qualifications

• Curiosity to learn and deliver exceptional service.
• Strong communication and interpersonal skills.
• Ability to build positive relationships with team members and customers.
• Ability to personalise the customer experience and offer luxury service.
• Previous customer experience in retail or hospitality is a bonus, not required.

Responsibilities

• Welcome, advise, and inspire customers in the boutique.
• Proactively engage customers and assist with product selection and inquiries.
• Greet guests as they enter the boutique and ensure a welcoming atmosphere.
• Collaborate with team to manage store operations and customer flow.

Skills

Curiosity to learn

Strong communication

Interpersonal skills

Personalization of customer experience

Retail/hospitality experience (bonus)

Job description

• Act as a Nespresso brand ambassador
• Welcome, advise, and inspire customers
• Proactively engage customers and assist with product selection and inquiries
• Work with the team to keep the boutique stocked, clean, and inviting
• Greet guests as they enter the boutique
• Collaborate with team members to manage store operations and customer flow
• Monitor and replenish shelf stock
• Review daily sales and customer feedback
• Set personal goals

Requirements

• Curiosity to learn and deliver exceptional service
• Strong communication and interpersonal skills
• Ability to build positive relationships with team members and customers
• Ability to personalise the customer experience and offer luxury service
• Previous customer experience in retail or hospitality is a bonus, not required

Core Competencies

Demonstrates exceptional customer service skills and the ability to build positive relationships with customers and team members. Proficient in managing store operations and personalizing the customer experience in a retail environment.

Highest-signal resume keywords

• Customer Engagement
• Strong Communication Skills
• Interpersonal Skills
• Retail Experience
• Team Collaboration

Soft Skills

• Curiosity to Learn
• Relationship Building
• Personalization of Customer Experience
• Goal Setting

Industry Keywords

• Nespresso Brand Ambassador
• Luxury Service
• Customer Experience
• Store Operations
• Sales Review
• Customer Feedback