Sales Assistant

Dunelm; Bolton; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established industry player is seeking a dynamic Sales Assistant for their Bolton store. This role requires a flexible individual who can work a minimum of 12 hours per week, including evenings and weekends. As the first point of contact for customers, you will play a crucial role in ensuring a positive shopping experience. Your responsibilities will include assisting customers, managing the tills, and using technology to enhance product availability. Join a welcoming team that values diversity and provides opportunities for growth in a vibrant retail environment.

Qualifications

• Supportive team player with a helpful attitude.
• Confident and sociable, excited to provide memorable customer experiences.

Responsibilities

• Serve customers with purchases or returns at the tills.
• Assist customers in finding products and provide excellent service.
• Use iPad systems to order products not found on shelves.

Skills

Customer Service

Communication

Teamwork

Problem Solving

Tools

iPad systems

Job description

Overview

Pay - £7.55 - £12.21 per hour.

Our store in Bolton is looking for a minimum 12hrs per week Sales Assistant. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.

Here at Dunelm, our Sales Assistants are the foundation of our team; a wonderful group of people at the heart of our stores. With customer focus as our top priority, our Sales Assistants are the first point of contact for helping customers and are always interacting to ensure they leave satisfied, with a positive lasting impression that encourages return visits.

16-17 years old: £7.55

18+ years old: £12.21

Dunelm is committed to becoming a fully inclusive business that reflects our customers and locations. We value diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education. We aim to provide an environment where everyone can have a successful career, with systems in place to support all colleagues. We seek candidates who share our values and celebrate diversity in all its forms.

What you'll be doing

The role involves training in all aspects of customer-facing store life:

• Tills: Serving customers with purchases or returns, ensuring all items are complete and fragile items are packed securely for safe delivery.
• Shop floor: Assisting customers in finding products and providing excellent service to foster loyalty and a love for our products and team.
• Hosting: Using our iPad systems to order products not found on shelves, including creating bespoke orders for curtains and blinds, and styling departments like bedding displays to inspire customers.
• Stock and Delivery: Involving physical tasks with some heavy lifting. This includes merchandising, updating prices, tidying the store, taking deliveries, checking stock, and replenishing shelves with customer needs in mind.

What we'll look for in you

• Supportive team player who encourages colleagues and helps create a welcoming work environment.
• Confident, sociable, and excited to work in a growing retail environment, providing memorable customer experiences.
• A helpful attitude towards colleagues and regular communication with team leaders and management.