Sales Assistant

Ashgate Hospice; Ambergate; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Generous holiday entitlement

Flexible working options

Pension scheme

Health Cash Plan

Life assurance

Employee Assistance Programme

Cycle to Work scheme

Tech Benefit scheme

Training and career progression

Free on-site parking

Discounted onsite café

Wellbeing initiatives

Job summary

Ashgate Hospice is seeking a Sales Assistant for their North Derbyshire retail shops. The role is 15 hours per week on a two-day, 7.5-hour rota, including weekends on a rotating basis. You will drive customer service, stock management, and store presentation to support fundraising for compassionate care.

Join a values-driven team with flexible working options and opportunities to develop within a supportive charity environment.

Qualifications

• Excellent customer service skills.
• Ability to handle cash and banking procedures.
• Retail experience is helpful but not required.

Responsibilities

• Manage stock and presentation in the shop.
• Support sales and deliver friendly, helpful service.
• Assist volunteers and staff and help keep the shop clean and welcoming.

Skills

Customer service

Cash handling

Stock management

Sales driven

Job description

Join our team as a sales assistant and make a difference!

Do you want a job where you can help others and have a positive impact on your community? Then we've got the perfect role for you.

Our retail outlets are a vital part of what we do, generating essential income that directly supports the hospice. Every item sold in our shops or donated to us helps fund the compassionate end-of-life care we provide. With 15 retail shops across North Derbyshire, a dedicated Furniture Store, Donation Centre, two bustling Clearance Shops, and two welcoming Coffee Shops, our retail presence continues to grow. We also operate two successful eBay platforms - one for clothing and one for general goods - alongside a fully online furniture shop. Our shops not only raise vital funds, but also create social value by offering volunteering opportunities, affordable goods, and a welcoming space for people in our local communities. It’s a dynamic, fast-paced operation that’s making a real difference every day!

Your will be joining a dedicated and values driven team of staff and volunteers who deliver retail excellence every day!

About the role

Ashgate Hospice is proud to be a Disability Confident Employer. This means we are committed to inclusive hiring and encourage applicants from all backgrounds

Hours

15 hours Part-time

• 15 hours worked as 2 x 7.5 hour days
• Any 2 days out of 7, Monday to Sunday including bank holidays on a rota basis

Key responsibilities

You’ll help drive the day-to-day success of our shop by managing stock, supporting sales, delivering great customer service, and keeping the shop well presented, organised, and welcoming. You’ll also support volunteers and staff, handle key admin tasks, and help ensure the store runs smoothly and efficiently.

What you’ll bring

Here’s what we’re looking for:

You will be an integral part of the Retail Team at Alfreton, you will be responsible for ensuring the shop is safe, clean and well presented, making sure our customers have a great experience.

You will have excellent customer service skills, with the ability to adapt to different customer challenges.

You will have the ability to multitask and manage conflicting priorities and targets.

You will have knowledge of cash handling / banking protocol

About Ashgate

Ashgate Hospice offers free, specialist, compassionate care for adults living with life-limiting or incurable illnesses, including cancer, neurological diseases, and advanced heart, kidney and lung conditions. Based in North Derbyshire, we support people and those important to them through a range of free and fee-paying services.

Each year, we support over 2,640 people, helping them to manage symptoms, stay informed about their care, and maintain the best possible quality of life from diagnosis onwards.

We also provide vital support to those important to them, including practical and emotional support, as well as bereavement care when someone has died.

We are more than a care provider. We're a campaigner for sustainable end of life care funding in the UK, and we continually invest in our services and workforce.

Our values are at the heart of everything we do

• We are compassionate.
• We are a team.
• We are respectful, open, and inclusive.

We value diversity and inclusion and encourage applicants from all backgrounds.

We strive to create a workplace that’s happy, safe, and supportive – and our team seems to agree! In fact, 87% of workforce would recommend Ashgate Hospice as an employer/place to volunteer.

We know how important wellbeing and work-life balance are, which is why we’re open to flexible work arrangements, including job-sharing.

As part of our team, you’ll have access to training opportunities to help you grow, both personally and professionally. Whether you want to develop in your current role or explore new career paths, we’ll support you every step of the way.

Want to know more about the role, visit our website, check out our social media channels, or listen to our podcast, The Life and Death Podcast. It’s a great way to get a sense of the Ashgate team and the difference we make.

Benefits of joining us

At Ashgate, we take care of the people who take care of others. Here are some of the benefits we offer:

• Generous holiday entitlement, with the option to buy and sell leave
• Flexible working options, including job-sharing where possible
• Pension scheme with up to 7% employer contribution
• A Health Cash Plan, helping cover costs such as dental care, physiotherapy, and eye tests.
• A life assurance scheme, giving peace of mind for you and those important to you, up to age 65.
• A free confidential Employee Assistance Programme, available 24/7
• Cycle to Work scheme and Tech Benefit scheme to help spread the cost of your next purchase
• Commitment to training, development and career progression
• Free, on-site parking
• Discounted, onsite café at our Old Brampton site, for all staff
• A wide range of wellbeing initiatives, support and time out to practice self-care

Proposed interview date

Thursday 29 October 2026

Additional Support for Candidates

We are committed to ensuring our recruitment process is inclusive, fair, and accessible.

We welcome requests for reasonable adjustments throughout the recruitment process for individuals with disabilities, neurodiverse conditions, or long-term health conditions.

As part of our Disability Confident commitment, we guarantee an interview to disabled candidates who meet the essential criteria for the role.

All shortlisted candidates will receive interview questions in advance to support preparation.

Accessibility Resources

If you need support completing your online application, you can contact the Disability Employment Service / Youth Employment Service via .

We also encourage candidates to complete and share a Health Adjustment Passport. This can help support your needs during the recruitment process or in the workplace. Sharing your passport is entirely optional, but many people find it a helpful tool for identifying and discussing support needs.

You may also be able to access support through the Access to Work scheme - a government initiative designed to help people start or remain in work if they have a health condition or disability. This support can also apply during the recruitment process.

The following resources may also be helpful:

• Looking for work if you are disabled
• Reed in Partnership, Chesterfield Office: Call 0124 695 6275
• Disability Employment Service, Derbyshire County Council

Right to Work in the UK

All applicants must have the legal right to work in the UK at the time of application and throughout their employment.

Ashgate Hospice does not currently hold a Skilled Worker sponsor licence and is therefore unable to sponsor visa applications or offer sponsorship for roles.

Applicants must ensure they have the legal right to work in the UK before applying.

We encourage applicants to check their eligibility using the UK Government's Right to Work and visa guidance before submitting an application. Applications from candidates who require sponsorship will not be progressed.

If you have any questions about adjustments or the recruitment process, please contact our People Services team at or call 01246 568 801.