Bank Catering Assistant

Ashgate Hospice

Chesterfield

On-site

GBP 12,398,000 - 15,154,000

Full time

7 days ago

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Benefits offered by this job

Competitive hourly rate

Pension scheme

Employee Assistance Programme

Cycle to Work scheme

Tech Benefit scheme

Training and career progression

Free on-site parking

Discounted onsite café

Wellbeing initiatives

Job summary

Ashgate Hospice is seeking a Bank Catering Assistant to join the hospital catering team. You will help with meal preparation and service, ensuring patients, visitors and staff receive nutritious options and a welcoming experience.

We value teamwork, flexibility, and a compassionate approach, with opportunities to develop in a supportive environment and contribute to excellent care in the hospice setting.

Qualifications

Excellent communication and customer service skills.
Ability to work as part of a team and build relationships across departments.
Ability to support and guide volunteers during shifts.
Warm, friendly, and professional approach when supporting patients, visitors and colleagues.
Good understanding of food hygiene and cleanliness standards.

Responsibilities

Assist with meal preparation and service.
Ensure dietary needs and preferences are met.

Skills

Communication

Teamwork

Customer service

Volunteer support

Food hygiene

Job description

Join Our Outstanding Hospice as a Bank Catering Assistant

We are looking for an enthusiastic and dedicated individual to join our hospice catering team as a Bank Catering Assistant, delivering high-quality service and nutritious meals to patients, visitors, and staff.

Why Join Us?

At Ashgate Hospice, food is more than just a meal - it’s a source of comfort, nourishment, and wellbeing for those in our care. Our catering team plays a vital role in creating fresh, wholesome, and appetising dishes tailored to individual dietary needs.

We have recently been awarded an 'Outstanding' rating by the Care Quality Commission (CQC). If you take pride in your cooking, value teamwork, and want to work in an outstanding environment where compassion, respect, and excellence are at the heart of everything we do, we’d love to hear from you!

What you’ll be doing

Meal Preparation & Service

Assisting with the preparation and service of meals and refreshments
Helping ensure individual dietary needs and preferences are met

Customer Service & Teamwork

Providing a welcoming and professional service to patients, visitors, staff, and volunteers
Supporting the smooth running of our hospice café and catering services
Working closely with colleagues and volunteers as part of a supportive team

Food Hygiene & Cleanliness

Maintaining excellent food hygiene and cleanliness standards across the kitchen, café, and dining areas, helping create a welcoming environment for everyone who visits the hospice

Stock & Kitchen Support

Assisting with stock rotation, deliveries, and kitchen organisation

What you’ll bring:

As a Catering Assistant at Ashgate Hospice, you’ll play an important role in creating a positive experience for our patients, visitors, staff, and volunteers through high-quality food and excellent service. We’re looking for someone who enjoys working with people, takes pride in maintaining high standards, and can work flexibly as part of a busy catering team.

Skills and Experience Required:

Excellent communication and customer service skills
Ability to work effectively as part of a team and build positive working relationships across departments
Ability to support and guide volunteers during shifts
A warm, friendly, and professional approach when supporting patients, visitors, and colleagues
A positive, approachable attitude and willingness to help wherever needed
Good understanding of food hygiene and cleanliness standards
Willingness to undertake further training and attend team meetings when requiredFlexibility to support other areas of the catering service when needed

About Ashgate:

Ashgate Hospice offers free, specialist, compassionate care for adults living with life-limiting or incurable illnesses, including cancer, neurological diseases, and advanced heart, kidney and lung conditions. Based in North Derbyshire, we support people and those important to them through a range of free and fee-paying services.

Each year, we support over 2,640 people, helping them to manage symptoms, stay informed about their care, and maintain the best possible quality of life from diagnosis onwards.

We also provide vital support to those important to them, including practical and emotional support, as well as bereavement care when someone has died.

We are more than a care provider. We’re a campaigner for sustainable end of life care funding in the UK, and we continually invest in our services and workforce.

Our values are at the heart of everything we do:

We are compassionate.
We are a team.
We are respectful, open, and inclusive.

We value diversity and inclusion and encourage applicants from all backgrounds.

Benefits of joining us as a bank worker:

At Ashgate, we take care of the people who take care of others. Here are some of the benefits we offer our bank staff:

Competitive hourly rate plus unsociable hour enhancements
Pension scheme with up to 7% employer contribution
A free confidential Employee Assistance Programme, available 24/7
Cycle to Work scheme and Tech Benefit scheme to help spread the cost of your next purchase
Commitment to training, development and career progression
Free, on-site parking
Discounted, onsite café at our Old Brampton site, for all staff
A wide range of wellbeing initiatives, support and time out to practice self-care

Ready to make a difference?

To learn more about the role, please contact Mark Taylor, Head Chef, at 01246 568 801 or email . You can arrange to visit the hospice to see what it would be like to work with us.

Proposed Interview date:

18 October 2026.

We are unable to support applications from candidates who require sponsorship to work in the UK.

Successful applicants will be required to complete a DBS check as part of our pre-employment process

As a healthcare provider, we encourage staff to be vaccinated against COVID-19 and receive the annual flu vaccination, unless there is a valid reason not to.

If you need any support during the recruitment process, please contact our People Services team at or call 01246 568 801.

Additional Support for Candidates

We are committed to ensuring our recruitment process is inclusive, fair, and accessible.

We welcome requests for reasonable adjustments throughout the recruitment process for individuals with disabilities, neurodiverse conditions, or long-term health conditions.

As part of our Disability Confident commitment, we guarantee an interview to disabled candidates who meet the essential criteria for the role.

All shortlisted candidates will receive interview questions in advance to support preparation.

Accessibility Resources:

If you need support completing your online application, you can contact the Disability Employment Service / Youth Employment Service via .

We also encourage candidates to complete and share a Health Adjustment Passport. This can help us understand any adjustments or support you may need during the recruitment process or in the workplace. Sharing your passport is entirely optional, but many people find it a helpful tool for identifying and discussing support needs.

You may also be able to access support through the Access to Work scheme - a government initiative designed to help people start or remain in work if they have a health condition or disability. Thus support can also apply during the recruitment process.

The following resources may also be helpful: