Sales and Events Executive

Hand Picked Hotels Ltd; Saint Helier; Remote; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Service charge share

Holiday allowance

Uniform provided

Free spa access

Employee parking

Wellbeing support

Job summary

Hand Picked Hotels' Grand Jersey Hotel & Spa is seeking a Sales & Events Executive to drive weddings and events from enquiry to booking. The role covers administrative duties, contract processing, invoicing and ensuring smooth delivery in collaboration with operations.

You will build strong relationships with clients and colleagues, participate in team meetings, and work a 40-hour week across five days, including weekends on a rota. A competitive hourly rate plus benefits awaits.

Qualifications

• Proven experience in sales & events, preferably in luxury hotels.
• Ability to build strong relationships with customers and colleagues.
• Willingness to work in a customer-focused luxury hospitality environment.

Responsibilities

• Support weddings and events by managing enquiries and converting leads into bookings.
• Oversee Sales & Events administration, invoices, contracts and follow-ups.
• Collaborate with operational departments to plan and deliver events.
• Build relationships with customers and teams, attend regular meetings.
• Assist in achieving sales targets and KPIs.

Skills

Sales & Events experience

Relationship building

Tools

Opera PMS

Job description

Hand Picked Hotels

Sales & Events Executive – Grand Jersey Hotel & Spa
Location: St Helier, Jersey JE2 3QA
Salary: £15.46 per hour + service charge + excellent colleague benefits
Job Type: Full-time | Permanent | 5 days out of 7

Come and join our Team...

We are currently seeking a knowledgeable and enthusiastic Sales & Events Executive at Grand Jersey Hotel & Spa, part of Hand Picked Hotels.

Join the Team at Grand Jersey Hotel & Spa – Where Excellence Meets Island Charm.

At Grand Jersey Hotel & Spa, luxury lives in every detail and so does your opportunity to shine. Overlooking the breathtaking St Aubin’s Bay in the heart of St Helier, our 5-star hotel blends world-class amenities with genuine warmth and exceptionally personalised service with an emphasis on service, excellence & consistency.

Join a passionate, professional team dedicated to creating unforgettable guest experiences. Whether in our award-winning spa, acclaimed restaurants, elegant rooms, or guest services, every role contributes to the standard of excellence our guests return for time and again.

At Grand Jersey, we don’t just offer jobs, we offer careers with purpose, perks that matter, and a workplace you’ll be proud to call your own. If you’re ready to take your next step in luxury hospitality, come and be part of something exceptional.

What will the role involve?

You will support the delivery of weddings and events by managing enquiries, converting leads into bookings and helping to achieve sales targets and KPIs. The role involves overseeing all Sales & Events administration, including maintaining accurate records, processing invoices, issuing contracts and following up on enquiries. You will build strong relationships with customers and colleagues, attend regular team meetings, and work closely with operational departments to ensure the smooth planning and delivery of events.

This is a full-time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business.

Flexible working hours can be accommodated where possible.

What’s in it for you?

• A competitive hourly rate of £15.46 plus a share of service charge.
• A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
• Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Uniform and meals on shift provided.
• Complimentary spa and gym access (*restrictions apply).
• Free onsite parking (where applicable).
• Access to wellbeing support through our Employee Assistance Programme.
• Company pension, enhanced sick pay & Life assurance scheme.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Discounted stays in our hotels and on food, drink, spa treatments & products.
• Annual loyalty awards (like afternoon teas and overnight stays).
• Introduction bonus for new colleague recommendations.
• Colleague of the Month awards, which leads to our annual awards ceremony.
• Regular team gatherings and appreciation events.

Are you Hand Picked?

• We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
• You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable.
• You will have previous experience working in a sales & events environment, preferably within a luxury hotel.
• Having a good local knowledge of competitors, local information and attractions will be an advantage.
• Working knowledge of opera is desirable.

Who we are…

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.