Maintenance Assistant

Hand Picked Hotels Ltd; Saint Helier; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Hourly rate £14.61

Service charge

28 days holiday incl bank holidays

Uniform and meals on shift

Onsite parking

Pension

Wellbeing support

Discounts at hotels

Job summary

Hand Picked Hotels Ltd is seeking a Maintenance Assistant for Grand Jersey Hotel & Spa in St Helier, Jersey. The role involves keeping the hotel well-maintained, safe and welcoming, with a mix of proactive upkeep and reactive maintenance across the property.

You will perform general maintenance, support staff accommodations, and carry out scheduled health and safety checks to meet regulatory standards, contributing to the guest experience and the hotel’s high service quality.

Qualifications

• Experience in maintenance or facilities support preferred.
• Able to work 5 days out of 7, including weekends.
• Proactive and enthusiastic with a team mindset.

Responsibilities

• Carry out general maintenance across the hotel and staff accommodation.
• Coordinate and complete scheduled health and safety checks.
• Maintain facilities to high standards to support guest experience.

Job description

Maintenance Assistant

At Grand Jersey Hotel & Spa

Location: St Helier, Jersey JE2 3QA

Salary: Starting at £14.61 per hour + service charge + excellent colleague benefits

Job Type: Full-time | Permanent | 5 days out of 7

Come and join our Team...

We are currently seeking a knowledgeable and enthusiastic Maintenance Assistant at Grand Jersey Hotel part of Hand Picked Hotels.

At Grand Jersey Hotel & Spa, luxury lives in every detail and so does your opportunity to shine. Overlooking the breathtaking St Aubin’s Bay in the heart of St Helier, our 5-star hotel blends world-class amenities with genuine warmth and exceptionally personalised service with an emphasis on service, excellence & consistency.

Join a passionate, professional team dedicated to creating unforgettable guest experiences. Whether in our award-winning spa, acclaimed restaurants, elegant rooms, or guest services, every role contributes to the standard of excellence our guests return for time and again.

At Grand Jersey, we don’t just offer jobs, we offer careers with purpose, perks that matter, and a workplace you’ll be proud to call your own. If you’re ready to take your next step in luxury hospitality, come and be part of something exceptional.

What will the role involve?

As a Maintenance Assistant, you will play a key role in ensuring our hotel remains a beautifully maintained, safe and welcoming environment for both guests and colleagues. Your work will combine a blend of proactive upkeep and reactive maintenance, helping us protect the integrity of our property and its facilities.

You’ll take pride in carrying out general maintenance across the hotel and staff accommodation, caring for the spaces as though they were your own. You will also coordinate and complete scheduled health and safety checks, ensuring our hotel meets all regulatory standards and reflects the exceptional quality expected from a luxury Hand Picked Hotel.

Your commitment to maintaining our facilities to the highest possible standard will directly support an outstanding guest experience and help us deliver the warm, effortless service we’re known for.

Above all, we want you to feel inspired, enjoy your work, and take pride in being part of the Hand Picked Hotels team.

This is a full-time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business.

Flexible working hours can be accommodated where possible.

What’s in it for you?

• A competitive hourly rate of £14.61 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
• A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
• Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Uniform and meals on shift provided.
• Free onsite parking (where applicable).
• Access to wellbeing support through our Employee Assistance Programme.
• Company pension, enhanced sick pay & Life assurance scheme.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well‑being platform.
• Discounted stays in our hotels and on food, drink, spa treatments & products.
• Annual loyalty awards (like afternoon teas and overnight stays).
• Introduction bonus for new colleague recommendations.
• Colleague of the Month awards, which leads to our annual awards ceremony.
• Regular team gatherings and appreciation events.

Are you Hand Picked?

• We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
• You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable.
• You will have previous experience in Maintenance, and a wide range of skills and knowledge.

Who we are…

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family‑owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.