Sales Advisor — Uncapped Commission & Flexible Hours

EE; Newcastle upon Tyne; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Free parking

24/7 GP appointments

EE product discounts

Career development opportunities

Flexible hours banked

Job summary

EE is hiring a Sales Advisor for our Newcastle upon Tyne contact centre. You will handle incoming calls from existing EE customers, help them find the best deals on phones and broadband, and guide them through our products with a confident, friendly style.

You’ll listen carefully, respond to needs, and match customers with the right plan. The role offers full-time hours, a starting salary of £26,116 rising to £26,738 after eight months, plus incentives and bonuses in a vibrant team.

Qualifications

• Strong communication and listening skills.
• Ability to identify customer needs over the phone.
• Confidence in discussing products and plans.

Responsibilities

• Take incoming calls from existing EE customers and explain the best deals on phones and broadband.
• Help customers navigate EE products and services.
• Listening carefully to match customers with the right product.

Skills

Communication skills

Active listening

Fluent English

Phone etiquette

Job description

EE is hiring a Sales Advisor for our Newcastle upon Tyne contact centre. You will handle incoming calls from existing EE customers, help them find the best deals on phones and broadband, and guide them through our products with a confident, friendly style.

You’ll listen carefully, respond to needs, and match customers with the right plan. The role offers full-time hours, a starting salary of £26,116 rising to £26,738 after eight months, plus incentives and bonuses in a vibrant team.