Sales Advisor (Part-time)

CareCo Company; London Borough of Croydon; Hybrid; GBP 24.000 - 29.000; Teilzeit

Zusammenfassung

CareCo is looking for a Sales Advisor to join our Croydon Showroom on a part‑time basis. The role covers 25 hours per week across a Monday to Sunday rota, with shifts from 09:00 to 18:00, and is a 12‑month fixed term maternity cover.

You will deliver outstanding customer service, build relationships to identify needs, upsell appropriately and demonstrate products. The salary is £26,520 pro rata per annum plus commission, with uncapped incentives and fully paid training.

Qualifikationen

• Exceptional customer service skills demonstrated through previous work experience.
• Excellent listening and communication skills with the ability to adapt based on the individual.
• An empathetic, caring and patient approach.
• Computer/IT proficiency, with the ability to learn and master our computer order system.
• The ability to learn and retain key information across a large range of products.

Aufgaben

• Act as an ambassador for CareCo, providing the very best customer service at all times
• Build a relationship with our customers to determine their specific needs
• Identify opportunities for upselling while being mindful of our customer demographic
• Demonstrate how to use our products, including dismantling and lifting

Kenntnisse

Customer service

Active listening

Communication skills

Empathy

IT proficiency

Product knowledge learning

Jobbeschreibung

About The Role

Salary: £26,520 pro rata per annum plus commission

Contract: FTC, 12 months

Hours: Part-time, 25 hours per week over 5 days

Shifts: Monday to Sunday rota, between 09:00 – 18:00

Location: Croydon Showroom, CR0 3EU

This is a part‑time fixed term position covering maternity leave, covering 25 hours over a Monday to Sunday schedule, based out of CareCo’s Croydon Showroom.

Closing date: Tuesday 17th November 2026

At CareCo, we make every day easier for people. As the UK’s leading mobility retailer, our goal is to make sure that everybody who needs a helping hand not only gets one, but that they get the one that works for them.

Our Showrooms are open to the public to visit, allowing them to try our core range of products, ask questions, and decide which item would best suit their specific needs.

Our Sales Advisors are the face of our business. As a Sales Advisor, you will:

• Act as an ambassador for CareCo, providing the very best customer service at all times
• Build a relationship with our customers to determine their specific needs
• Identify opportunities for upselling while being mindful of our customer demographic
• Demonstrate how to use our products, including dismantling and lifting

About You

To be considered for the position of Sales Advisor, you will need:

• Exceptional customer service skills demonstrated through previous work experience
• Excellent listening and communication skills with the ability to adapt based on the individual
• An empathetic, caring and patient approach
• Computer/IT proficiency, with the ability to learn and master our computer order system
• The ability to learn and retain key information across a large range of products

Sales experience is not an essential requirement, but you should be comfortable and confident interacting with people to sell our products and meet Showroom targets.

About Us

At CareCo we celebrate our people — their milestones, their growth, and the everyday moments that matter. Our benefits are built to support your life, not just your work. As a Sales Advisor, we’ll offer you:

• Access to our uncapped commission and showroom bonus structures
• Fully paid training with ongoing development
• 32 days annual leave (including bank holidays), with extra days when you stick with us
• Option to buy and sell annual leave
• Access to CareMiles, our exclusive staff benefits platform with discounts and cashback on various brands
• 25% employee discount*
• Life‑event vouchers to celebrate milestones
• Employee loyalty rewards, including holiday vouchers
• Free on‑site parking
• Driving lesson contribution to help you learn to drive*
• Employee Assistance Programme for 24/7 confidential support
• Life insurance
• Cycle‑to‑Work scheme*
• Free annual flu jab
• Annual eye test contribution
• Employee referral scheme – earn £500 for referring a friend
• Reimbursement of professional membership related to your role

We are proud to be a Disability Confident Employer which helps to employ, support and develop disabled people in the workplace.

*Eligibility for benefits based on length of service