Sales Advisor - Nottingham

Whittard of Chelsea; Nottingham; On-site; GBP 20,000 - 24,000; Part time

Job summary

Join a forward-thinking company as part of their Nottingham store team! This role is perfect for those who are passionate about customer service and enjoy working in a dynamic environment. You will be responsible for providing exceptional service, guiding customers through a curated selection of premium tea and coffee, and achieving sales targets. With a commitment to personal growth and a supportive team culture, this position offers an exciting opportunity to elevate the customer experience. If you have a love for tea and coffee and want to share your knowledge, this is the perfect role for you!

Benefits

Individual Rewards

Team Benefits

Qualifications

• Passion for customer service and a dynamic work environment.
• Ability to engage customers in meaningful product discussions.

Responsibilities

• Provide world-class customer service and manage front-facing duties.
• Collaborate with the team to achieve daily sales targets.

Skills

Customer Service

Team Collaboration

Sales Target Achievement

Product Knowledge

Education

Experience in Customer-Facing Roles

Job description

We're looking for enthusiastic individuals to join our Nottingham store team and help continue its success! If you're passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you! At Whittard, we’ve been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today! Please note this role is required to work a minimum of 8 hours a week.

Responsibilities

• Providing world-class customer service.
• Serving as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase.
• Consistently achieving daily sales targets.
• Collaborating closely with your team to foster excellent working relationships.
• Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings.
• Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties.
• Leading in-store and on-street tastings to elevate the Whittard product experience.
• Proven ability to work effectively in a team.
• Confidence in engaging customers in meaningful product discussions and providing outstanding service and support.
• A commitment to personal growth and achieving excellence.
• Previous experience in customer-facing roles is desirable but not essential.

The Role Itself

You will be part of a friendly team in our bustling Nottingham store. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently.