customer sales advisor april 2025

Rajeev Accountants; Heanor; On-site; GBP 22,000 - 28,000; Full time

Job summary

An exciting opportunity awaits for an automotive parts sales advisor at a forward-thinking company. Nestled in a picturesque location, this role involves engaging with customers to resolve car troubles and providing exceptional service through telephone and live chat. With a focus on career development, employees enjoy full training, generous holiday allowances, and unique perks like 'FAT FRIDAY' meals and a fully equipped gym. If you have a passion for cars and a knack for sales, this position is perfect for you!

Benefits

32 days holiday per year

Monthly sales bonus

Free work uniform and PPE

Free takeaway meal every Friday

Access to a fully equipped company gym

Birthday Gifts

Paid Christmas party

Annual team building days

In-house career development opportunities

Qualifications

• Proven experience in a telephone sales customer service role.
• Keen interest in cars is an advantage.

Responsibilities

• Efficiently handle inbound and outbound calls.
• Identify opportunities to upsell products and services.
• Update customer records and internal database.

Skills

Telephone Sales

Customer Service

Interest in Cars

Job description

Do you love talking technical about cars? We have a fantastic opportunity for an automotive parts sales advisor to join our team and help advise our customers with their car troubles.

Based conveniently between Nottingham and Derby centres, nestled on the entrance to one of the regions finest country parks (Shipley Country Park), boasting 700 acres of beautiful landscape popular for relaxed café dining, walking, fishing, biking and horse-riding.

It is preferred that candidates have proven experience in a telephone sales customer service role, and a keen interest in cars is an advantage.

You will be required to perform the following tasks:

• To ensure the efficient handling of inbound and outbound calls in a timely manner.
• To Identify opportunities to upsell products and services for successful sales opportunities
• Handle Live chat online enquiries
• To ensure accurate information is provided over the phone and in person where necessary.
• To update customer records and internal Database as and when required
• To create invoices, proformas and credit notes
• To create outbound and inbound courier labels
• Communicate effectively with internal technical departments.
• Be an effective go-between for customers and internal technical staff

In return, the successful candidates will receive:

• Full on the job training, constantly, throughout you career here at ECU Testing ltd.
• 32 days holiday per year, inclusive of bank holidays.
• A monthly sales bonus.
• Free work uniform and PPE.
• Free takeaway meal every Friday, named ‘FAT FRIDAY’ by all the staff.
• Access to a fully equipped company gym.
• Birthday Gifts.
• Christmas party, fully paid for by the Managing director.
• Annual team building days.
• Excellent in-house career development opportunities.

If you are interested in this role, please apply online today.