Sales Advisor (Arabic Speaker) - New Bond Street

Givenchy SA; London; On-site; GBP 30,000 - 38,000; Full time

Job summary

Givenchy SA is seeking a Sales Advisor (Arabic Speaker) for their New Bond Street Flagship in London. This role involves providing luxury customer service, building client relationships, and maximising sales in a high fashion environment. A minimum of 3 years in luxury retail, as well as fluency in both English and Arabic, is required.

Qualifications

• Minimum 3 years experience in luxury retail.
• Fluent in English and Arabic.

Responsibilities

• Welcome clients and deliver luxury customer service.
• Maximise sales and build client relationships.
• Maintain store standards and adhere to visual guidelines.

Skills

Customer Service

Relationship Building

Sales Skills

Product Knowledge

Communication

Teamwork

Job description

Sales Advisor (Arabic Speaker) - New Bond Street

Sales Advisor (Arabic Speaker) - New Bond Street

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Direct message the job poster from GIVENCHY

Acting as a Givenchy brand ambassador for the New Bond Street Flagship you will welcome clients and deliver luxury customer service to an international clientele and establish strong relationships while maximising profitable sales.

KEY RESPONSIBILITIES

• Welcome all clients to the Givenchy Flagship Store ensuring the client feels comfortable in the environment.
• Greet all clients and build a relationship with them to assist in selecting the right products for them whilst maintaining the rapport and offering advice
• Introduce additional complementary products targeted to your client and share product knowledge.
• Process the sale in a confident and professional manner whilst maintaining the relationship with the client
• Gather and collate client’s CRM details to maintain the relationship and build the client book ensuring a personal follow-up with the client
• Maintain store standards on stock and adhere to the visual merchandise guidelines promoting the Givenchy image
• Exceed all behavioural requirements including adhering to the dress code and appearance guidelines as indicated by the management team
• Actively drive your product knowledge by keeping up to date with fashion trends and competitors, participating in in store training and educating yourself on all Givenchy product lines
• Support control and management of stock in line with the guidance from Stock Control colleagues
• Mystery Shop Results
• Weekly and individual sales targets
• Conversion Rate
• Average Transaction Value

PROFILE AND EXPERIENCE

• A minimum of 3 years’ experience in sales in a high fashion environment. Experience working in a flagship store in luxury would be preferred
• Experience in selling leather goods or Ready to wear with an understanding of craftsmanship and quality
• Strong business sense and experience working with retail KPI’s is a must
• A genuine interest for fashion and Givenchy as a brand
• Hardworking and committed to achieving/exceeding targets
• Team player and able to work autonomously
• Excellent personal presentation – a Givenchy Brand Ambassador
• Strong communication and relationship building skills. Existing clientele network would be a plus
• Fluent in English and Arabic is essential and additional languages are an advantage

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Retail Luxury Goods and Jewelry

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