Sales Advisor (Arabic Speaker) - New Bond Street

GIVENCHY; Greater London; On-site; GBP 28,000 - 34,000; Full time

Job summary

Join a prestigious luxury brand as a Sales Advisor at an iconic flagship store. This role involves delivering exceptional customer service, building strong client relationships, and maximizing sales in a vibrant retail environment. You will act as a brand ambassador, showcasing your passion for fashion and expertise in luxury goods. If you thrive in a dynamic setting and are committed to excellence, this is the perfect opportunity to elevate your career in the luxury retail sector.

Qualifications

• Minimum 3 years’ experience in luxury retail sales.
• Strong communication and relationship-building skills.

Responsibilities

• Welcome clients and provide luxury customer service.
• Build relationships and assist clients in product selection.
• Maintain store standards and exceed sales targets.

Skills

Sales in luxury retail

Customer relationship management

Product knowledge

Fluency in Arabic

Communication skills

Education

Experience in high fashion

Understanding of craftsmanship

Job description

Sales Advisor (Arabic Speaker) - New Bond Street

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Sales Advisor (Arabic Speaker) - New Bond Street

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Acting as a Givenchy brand ambassador for the New Bond Street Flagship you will welcome clients and deliver luxury customer service to an international clientele and establish strong relationships while maximising profitable sales.

KEY RESPONSIBILITIES

• Welcome all clients to the Givenchy Flagship Store ensuring the client feels comfortable in the environment.
• Greet all clients and build a relationship with them to assist in selecting the right products for them whilst maintaining the rapport and offering advice
• Introduce additional complementary products targeted to your client and share product knowledge.
• Process the sale in a confident and professional manner whilst maintaining the relationship with the client
• Gather and collate client’s CRM details to maintain the relationship and build the client book ensuring a personal follow-up with the client
• Maintain store standards on stock and adhere to the visual merchandise guidelines promoting the Givenchy image
• Exceed all behavioural requirements including adhering to the dress code and appearance guidelines as indicated by the management team
• Actively drive your product knowledge by keeping up to date with fashion trends and competitors, participating in in store training and educating yourself on all Givenchy product lines
• Support control and management of stock in line with the guidance from Stock Control colleagues
• Mystery Shop Results
• Weekly and individual sales targets
• Conversion Rate
• Average Transaction Value

PROFILE AND EXPERIENCE

• A minimum of 3 years’ experience in sales in a high fashion environment. Experience working in a flagship store in luxury would be preferred
• Experience in selling leather goods or Ready to wear with an understanding of craftsmanship and quality
• Strong business sense and experience working with retail KPI’s is a must
• A genuine interest for fashion and Givenchy as a brand
• Hardworking and committed to achieving/exceeding targets
• Team player and able to work autonomously
• Excellent personal presentation – a Givenchy Brand Ambassador
• Strong communication and relationship building skills. Existing clientele network would be a plus
• Fluent in English and Arabic is essential and additional languages are an advantage

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Retail Luxury Goods and Jewelry

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