Sales Advisor (Arabic Speaker)- Givenchy New Bond Street

GIVENCHY; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established luxury brand seeks a Sales Advisor fluent in Arabic to join their flagship store in London. In this role, you will act as a brand ambassador, providing exceptional customer service and building strong relationships with clients. You will leverage your sales expertise to maximize profits while ensuring a luxurious shopping experience. This position offers a dynamic environment where your passion for fashion and commitment to excellence will thrive. Join a forward-thinking team and contribute to the success of a renowned name in luxury retail.

Qualifications

• Minimum of 3 years’ experience in high fashion sales.
• Strong business sense with retail KPI experience.

Responsibilities

• Welcome clients and provide luxury customer service.
• Build relationships and assist clients in selecting products.
• Maintain store standards and adhere to visual guidelines.

Skills

Sales Experience

Customer Service

Communication Skills

Relationship Building

Fashion Knowledge

Education

High School Diploma

Bachelor's Degree (Preferred)

Job description

Sales Advisor (Arabic Speaker)- Givenchy New Bond Street

Join to apply for the Sales Advisor (Arabic Speaker)- Givenchy New Bond Street role at GIVENCHY

Sales Advisor (Arabic Speaker)- Givenchy New Bond Street

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MAIN PURPOSE

Acting as a Givenchy brand ambassador for the New Bond Street Flagship you will welcome clients and deliver luxury customer service to an international clientele and establish strong relationships while maximising profitable sales.

MAIN PURPOSE

Acting as a Givenchy brand ambassador for the New Bond Street Flagship you will welcome clients and deliver luxury customer service to an international clientele and establish strong relationships while maximising profitable sales.

Job Responsibilities

KEY RESPONSIBILITIES

• Welcome all clients to the Givenchy Flagship Store ensuring the client feels comfortable in the environment.
• Greet all clients and build a relationship with them to assist in selecting the right products for them whilst maintaining the rapport and offering advice
• Introduce additional complementary products targeted to your client and share product knowledge.
• Process the sale in a confident and professional manner whilst maintaining the relationship with the client
• Gather and collate client’s CRM details to maintain the relationship and build the client book ensuring a personal follow-up with the client
• Maintain store standards on stock and adhere to the visual merchandise guidelines promoting the Givenchy image
• Exceed all behavioural requirements including adhering to the dress code and appearance guidelines as indicated by the management team
• Actively drive your product knowledge by keeping up to date with fashion trends and competitors, participating in in store training and educating yourself on all Givenchy product lines
• Support control and management of stock in line with the guidance from Stock Control colleagues
  
  

KEY PERFORMANCE INDICATORS (KPI)

• Mystery Shop Results
• Weekly and individual sales targets
• Conversion Rate
• Units per Transaction
• Average Transaction Value
• Attendance
  
  

Profile

PROFILE AND EXPERIENCE A minimum of 3 years’ experience in sales in a high fashion environment. Experience working in a flagship store in luxury would be preferred Experience in selling leather goods or Ready to wear with an understanding of craftsmanship and quality Strong business sense and experience working with retail KPI’s is a must A genuine interest for fashion and Givenchy as a brand Hardworking and committed to achieving/exceeding targets Team player and able to work autonomously Excellent personal presentation – a Givenchy Brand Ambassador Strong communication and relationship building skills. Existing clientele network would be a plus Fluent in English and Arabic is essential. Additional languages are an advantage

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Luxury Goods and Jewelry

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