Sales Advisor

Lifetime Legal; Wokingham; On-site; GBP 27,000 - 39,000; Full time

Benefits offered by this job

20 days annual leave plus bank

Birthday off

Private healthcare

Company pension

Enhanced eye care

Free onsite parking

Incentives and competitions

Employee discounts

Career progression opportunities

Job summary

Lifetime Legal in Wokingham is seeking a Telephone Sales Advisor who will manage inbound and outbound calls, guiding customers through home-move related legal services. You’ll earn a £27,000 basic salary with £12,000 OTE, up to £39,000 per year, plus excellent benefits.

The role is office-based for the first four months during probation and training. The position focuses on building rapport, understanding customer needs, presenting products, handling objections, and closing sales ethically while

Qualifications

• Proven ability to meet sales targets.
• Excellent verbal and listening skills.
• Comfortable using CRM systems and Microsoft Office.

Responsibilities

• Build rapport with customers over the telephone.
• Understand customer needs through effective questioning.
• Present Lifetime Legal's products and services clearly and confidently.
• Handle objections professionally and ethically.
• Close sales using an ethical, customer-first approach.
• Maintain accurate customer records in the CRM.
• Deliver excellent customer service throughout every interaction.
• Achieve individual sales and productivity KPIs.

Skills

Target achievement

Communication

CRM

Microsoft Office

Resilience

Closing skills

Tools

CRM software

Microsoft Office

Job description

Pay: Up to £39,000.00 per year

Job Description

Telephone Sales Advisor

£27,000 Basic Salary + £12,000 OTE (Realistic £39,000) + Excellent Benefits

Wokingham | Full Time |

No recruitment agencies please.

We don't hire pushy salespeople. We hire professional ones.

At Lifetime Legal, every conversation matters.

Our customers are buying or selling a home—one of the biggest financial decisions they'll ever make. Your role is to help them understand the legal protection and support available, guiding them through their options and confidently recommending the services that are right for them.

We're looking for resilient telephone sales professionals who genuinely enjoy speaking to customers, thrive on achieving targets and know how to close a sale professionally and ethically.

If you're someone who builds rapport naturally, handles objections confidently and sees every conversation as an opportunity, we'd love to hear from you.

What you'll be doing:

You will manage a combination of inbound and outbound telephone calls, speaking to customers at various stages of their home-moving journey.

Your responsibilities will include:

• Building rapport quickly with customers over the telephone.
• Understanding customer needs through effective questioning.
• Presenting Lifetime Legal's products and services clearly and confidently.
• Handling objections professionally.
• Closing sales using an ethical, customer-first approach.
• Maintaining accurate customer records using our CRM.
• Delivering excellent customer service throughout every interaction.
• Achieving individual sales and productivity KPIs.

What makes someone successful in this role?

This role isn't about reading from a script.

It's about having the resilience to keep going after a "no", the confidence to ask for the sale, and the emotional intelligence to know when to listen.

You’ll succeed if you:

• Enjoy speaking to people all day.
• Build rapport naturally.
• Are resilient and don't let rejection affect your next call.
• Can confidently ask for the business.
• Believe in selling ethically and doing the right thing for every customer.
• Enjoy working towards and exceeding targets.
• Want to continually improve through coaching and feedback.

We're particularly interested in people from:

• Telephone Sales
• Contact Centre Sales
• Insurance Sales
• Utilities Sales
• Financial Services
• Estate Agency Sales
• Property Services
• Membership Sales
• B2C Sales

Essential experience:

• Proven experience working towards sales targets.
• Excellent communication and listening skills.
• Comfortable using CRM systems and Microsoft Office.
• Strong organisational skills and attention to detail.

What you’ll receive:

Joining Lifetime Legal means joining a business that invests in its people.

We’ll provide structured training, regular coaching and ongoing development to help you maximise your earning potential and progress your career.

Please note this role is office-based during your first four months whilst you complete your probation and training.

Benefits:

• 20 days annual leave plus bank holidays
• Your birthday off every year
• Private healthcare for you and your children
• Company pension
• Enhanced eye care scheme
• Free onsite parking
• Company incentives and competitions
• Employee discounts at over 600 retailers
• Genuine career progression opportunities

Working Hours

Monday to Friday 9:00am – 6:00pm 40 hours per week

Our recruitment process:

We’re looking for people who are genuinely passionate about telephone sales.

During our recruitment process we’ll assess your communication style, resilience, ability to build rapport and your approach to closing sales ethically.

If successful, you’ll receive comprehensive training and ongoing coaching to help you build a long-term career with us.

Before you apply...

This is a target-driven sales role.

If you enjoy speaking to customers, thrive on achieving results and want to earn commission whilst delivering an outstanding customer experience, we’d love to hear from you.

If you’re looking for a customer service role with little focus on sales, this role is unlikely to be the right fit.

We are committed to providing an accessible recruitment process and encourage candidates to discuss any support or adjustments they may need during their application journey.