Sales Advisor

Hendy Group; Tonbridge; On-site; GBP 26,000 - 40,000; Full time

Benefits offered by this job

Company Vehicle Scheme

Life Insurance

Bupa Healthcare Cash Plan

Pension scheme

25 days holiday

Discounts on vehicles and service

Retail discounts

Job summary

Hendy Group is seeking a motivated Retail Sales Advisor for the BYD showroom in Tonbridge, Kent. In this full-time role you will build rapport with customers, understand their needs, and guide them from enquiry to handover, including discussing finance options and trade-ins.

You will aim to achieve vehicle sales targets while delivering exceptional customer service; the company offers induction, benefits and a performance bonus package with access to a company vehicle scheme and pension.

Qualifications

• Strong drive to achieve results and deliver exceptional service.
• Ability to build outstanding customer relationships and exceed expectations.
• Confident, professional and personable with excellent communication.
• Comfortable discussing finance and related products.
• Confident Excel user.
• Full UK manual driving licence.
• Subject to pre-employment checks including right to work and DBS checks.

Responsibilities

• Build rapport with customers, understand their needs and recommend suitable vehicles and products.
• Guide customers through the purchasing journey from enquiry to handover.
• Discuss finance options including cash or loans and negotiate price.
• Maximise sales opportunities to hit vehicle sales and profit targets.
• Proactively prospect new and existing customers to grow your database.
• Support sales administrators with processing vehicle orders and finance agreements.

Skills

Customer service

Communication

Organisational skills

Finance discussion

Sales experience

Driving licence

Tools

Excel

Job description

credit_card Salary Starting salary of £25.5k, with a realistic OTE of £40k (uncapped)

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary Starting salary of £25.5k, with a realistic OTE of £40k (uncapped)

Contractual hours 40

Basis Full Time

Region Kent

Job category/type Sales

Date posted 12/08/2026

Job reference HG013601V1

Drive your career forward at Hendy!

Are you ambitious, confident and passionate? Do you thrive within a fast-paced environment where you can deliver exceptional customer service, creating a seamless car buying experience?

At Hendy Group, we’re proud of our long-standing reputation for excellence, integrity and exceptional customer care. We’re now looking for a motivated Retail Sales Advisor to join our successful BYD showroom in Tonbridge.

Our Sales Advisor Opportunity:

In this Retail Sales Advisor role you will:

• Build rapport with customers, understand their needs and recommending the most suitable vehicles and additional products
• Guide customers confidently through every stage of their purchasing journey – from initial enquiry and test drive through to vehicle handover
• Discuss finance options including cash or car loans, negotiate the sale price of the vehicles including possible trade-in values
• Maximise sales opportunities – working towards vehicle sales and profit targets whilst maintaining exceptional customer satisfaction
• Proactively prospect new and existing customers to maintain your database and encourage repeat business
• Support the Sales Administrators with accurately processing all documentation relating to vehicle sales including vehicle orders and finance agreements

About You:

• Have a real drive and desire to achieve results and deliver exceptional service
• Able to build outstanding customer relationships, exceeding their expectations in every element of their buying experience
• You’re confident, professional and personable
• You have excellent communication and organisational skills
• You’re comfortable discussing finance and associated products
• Confident Excel user
• A full UK manual driving licence
• Successful candidates will be subject to appropriate pre-employment checks, including right to work verification and DBS checks.

Automotive industry or vehicle sales experience would be preferable; however, we will consider applicants with a proven sales track record outside of the industry.

Hendy Induction

please be advised that any new starters joining the business f will in their first week be expected to attend a structured induction programme that will involve 2 days at our training academy in Portsmouth. More details will be shared at interview.

The Rewards:

As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:

• Starting salary of £25,500, plus uncapped commission, with a realistic OTE of £40,000
• Bespoke induction and learning programme and comprehensive ongoing training throughout your career
• Access to Company Vehicle Scheme
• Enhanced family leave benefit
• Life Insurance
• Bupa Healthcare Cash Plan for you and your family
• Opportunity to join the company pension scheme
• 25 days holiday (plus bank holidays), increasing with length of service
• Discounts on new vehicle, used vehicle, service and parts purchases
• Various perks and discounts with high street and online retailers and service

About Us:

Hendy Group is a family-run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.

If you’re driven by results and passionate about delivering outstanding customer experience, accelerate your sales career with Hendy Group.