Sales Advisor

Hendy Group; Exeter; On-site; GBP 22,950 - 28,050; Full time

Benefits offered by this job

Induction programme

Life Insurance

Bupa Healthcare

Pension scheme

25 days holiday

Staff discounts

Job summary

Hendy Group in Exeter is seeking a motivated Used Car Sales Advisor to join our Car Store team. You will build rapport with customers, assess needs, and recommend the best products and services while negotiating vehicle prices and financing options.

A full UK driving licence is essential, with uncapped commission and a structured induction. Successful candidates will benefit from a comprehensive training programme, life insurance, pension, Bupa healthcare, and a generous holiday allowance.

Qualifications

• Real drive to deliver results in a fast-paced sales environment.
• Strong customer relationship skills and ability to identify needs.
• Stable work history with a track record in service or sales roles.
• Confident user of Excel; familiarity with automotive sales helpful.

Responsibilities

• Build rapport with customers and assess needs to recommend suitable products and services.
• Negotiate vehicle prices, including potential trade-ins and financing options.
• Calculate payments and terms for finance or cash purchases.
• Maximise sales opportunities to achieve vehicle and profit targets.
• Upsell accessories and aftersales services and maintain customer database.

Skills

Customer service

Relationship management

Sales ability

Excel

Tools

Excel

Job description

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credit_card Salary Starting salary of £25.5k, with a realistic OTE of £40k (uncapped)

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary Starting salary of £25.5k, with a realistic OTE of £40k (uncapped)

Contractual hours 40

Basis Full Time

Region Devon

Job category/type Sales

Date posted 23/07/2026

Job reference HG013828V0

Driven? Ambitious? Passionate about what you do? Prepared to be an expert in your field? Ifyou’veanswered yes to all of these then we have an exciting and rewarding career just waiting for you. We have an excellent opportunity to join our Used CarSales team at Car Store in Exeter.

The Rewards:

As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:

• Starting salary of £25,500, plus uncapped commission.
• Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
• Enhanced family leave benefit.
• Life Insurance;
• Bupa Healthcare Cash Plan for you and your family;
• Opportunity to join the company pension scheme;
• 25days holiday (plus bank holidays), increasing with length of service;
• Discounts on new vehicle, used vehicle,serviceand parts purchases;
• Variousperksand discounts with high street and online retailers and services.

Hendy Induction -please be advised that anynew starters joining the business in their first week will be expected to attend a structured induction programme that will involve 2 days at our training academy in Portsmouth. More details will be shared at interview.

The Sales Advisor Opportunity:

In this Used CarSales Advisor role you will:

• Build rapport with customersand,using sound knowledge, accurately assess their needs and recommend the most suitable products and services;
• Negotiate the sale price of the vehicles includingpossible trade-invalues;
• Calculate finance payments including cash or car loans;
• Maximise every sales opportunity to achieve vehicle sales and profit targets;
• Upsell accessories andadditionalaftersales services;
• Proactively prospect new and existing customers tomaintainyour database and ensure repeat business;
• Create and coordinate customer appointments, schedule test drives and arrange handover appointments;
• Support the Sales Administrators with accurately processing all documentation relating to vehicle sales including vehicle orders and finance agreements.

AboutYou:

• Have a real drive anddesireto produce results;
• Able to build outstanding customer relationships;
• Have a stable working history;
• Be a customer service champion where you exceed your customers’ expectations in every element of their buying experience;
• Confident Excel user;
• Automotive industry or vehicle sales experience would be preferable; however, we will consider applicants with a good salestrack recordoutside of the industry;
• A full UK driving licence.

Successful candidates will be subject toappropriate pre-employmentchecks, including right to work verification and DBS checks.

The Company:

Hendy Group is a family-run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.