Sales Advisor

Bennett & Son Ltd.; Ely; On-site; GBP 21,000 - 30,000; Full time

Job summary

Bennett & Son Ltd. in Ely invites applications for a Parts Advisor to join our branch team. You will engage with customers, guide them to the right parts, and contribute to delivering excellent service at every contact.

The role focuses on building strong customer relationships, sharing product knowledge, and collaborating with colleagues to maximise sales opportunities while minimising returns through proactive support.

Qualifications

• Excellent communication and interpersonal skills to build trust quickly.
• Professional, positive, and self-motivated with a results-driven approach.
• Strong commercial awareness and ability to identify business opportunities.
• Committed to delivering the highest level of customer service.

Responsibilities

• Develop and maintain strong relationships with customers.
• Provide expert guidance to customers in selecting parts and products.
• Collaborate with team to ensure exceptional service delivery.
• Maintain up-to-date knowledge of the product range.
• Work with Warehouse Supervisor to minimise returns via better customer support.
• Identify and capitalise on sales opportunities across customer segments and product categories.

Skills

Communication

Interpersonal skills

Self-motivated

Results-driven

Commercial awareness

Customer service

Job description

We are seeking a professional, customer oriented Parts Advisor to join our team in our Ely branch. This role is ideal for someone who excels in customer engagement, thrives on building strong business relationships, and is motivated by achieving results.

Key Responsibilities

• Develop and maintain strong, long-lasting relationships with customers
• Provide expert guidance to customers in selecting the appropriate parts and products
• Collaborate effectively with team members to ensure exceptional service delivery
• Maintain up-to-date knowledge of our product range to proactively meet customer needs
• Work closely with the Warehouse Supervisor to understand and minimise product returns through improved customer support
• Identify and capitalise on sales opportunities across various customer segments and product categories

What we are looking for

• Excellent communication and interpersonal skills, with the ability to build trust quickly
• Professional, positive, and self-motivated with a results-driven approach
• Strong commercial awareness and the ability to identify and act on business opportunities
• Committed to delivering the highest level of customer service