Sales Advisor

TN United Kingdom; Darlington; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in fitness and wellness is seeking a dynamic Membership Advisor to join their team. In this role, you will promote memberships, engage with potential members, and contribute to the growth of the club. With a focus on exceptional customer service and a passion for health and wellness, you will help connect individuals with fitness solutions that enhance their lives. The company offers a supportive work environment, competitive compensation, and opportunities for personal development. If you thrive in a customer-focused role and are eager to make a positive impact, this is the perfect opportunity for you.

Benefits

Complimentary Lunch or Breakfast

Flexible Schedule

28 Days Annual Leave

Free Gym Membership

Discounted Spa Treatments

Discounted Meals and Beverages

Career & Personal Development Training

Mental Health and Well-Being Services

Length of Service Awards

Staff Awards and Bonuses

Qualifications

• Previous experience in sales or customer service is desirable.
• Strong sales and negotiation skills with a proven track record.

Responsibilities

• Promote and sell memberships through engaging tours and presentations.
• Manage the membership sign-up process and maintain accurate records.
• Collaborate with fitness and customer service teams for onboarding.

Skills

Organizational Skills

Multitasking

Interpersonal Skills

Communication Skills

Sales Skills

Customer Service

Self-starter

Education

Degree in Sales or Marketing

Job description

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Job Title :

Membership Advisor

Hours :

32 per week

Rate of Pay :

£ per hour

Location :

Wakefield

Bannatynes are renowned for providing exceptional fitness and wellness experiences across the UK. We pride ourselves on our state-of-the-art facilities and our commitment to helping our members achieve their health and fitness goals. We are currently looking for a dynamic and enthusiastic Membership Advisor to join our team and drive the growth of our membership base.

Our Perks:

• B-Fed - complimentary lunch or breakfast.
• Flexible schedule.
• 28 days annual leave increases with tenure.
• Free gym membership.
• Complimentary gym membership for another person (after 2 years service).
• Discounted Spa Treatments - 30%
• Discounted Spa Goods - 20% ELEMIS Products.
• Discounted Meals and Beverages - 50% cafe/bar.
• Career & Personal Development training.
• Mental Health, Well-Being and EAP Services.
• Length of Service Awards.
• Staff Awards and Bonuses.
• Discounted entertainment and shopping.

A typical day in the life of a Membership Advisor:

• Promote and sell memberships through tours, presentations, and follow-ups with prospective members. Conduct engaging and informative tours of the club, highlighting key features and benefits.
• Achieve and exceed individual and team sales targets by identifying and pursuing new business opportunities.
• Provide a welcoming and informative experience for all potential and new members.
• Handle inquiries, appointments, and follow-up calls in a professional and timely manner.
• Manage the membership sign-up process, including completing contracts, entering data into the membership system, and processing payments.
• Maintain accurate and up-to-date membership records and ensure confidentiality of member information.
• Assist with administrative tasks such as preparing reports and tracking sales metrics.
• Collaborate with the fitness and customer service teams to ensure a seamless onboarding process for new members.
• Participate in member retention activities, such as welcome calls and satisfaction surveys, to enhance member engagement and loyalty.
• Promote club programs, services, and events to current and prospective members.
• Attend weekly video hangouts to discuss KPI performance in the absence of a Sales Manager.

What we are looking for:

• Good organisational and multitasking abilities.
• The ability to think outside the box and be a self-starter with your own initiative.
• Strong interpersonal and communication skills and a customer-focused attitude.
• A genuine passion for health, wellness, and customer service.
• The ability to establish rapport, build trust, and demonstrate credibility.
• The ability to work to deadlines and be KPI-driven.
• Ability to work flexible hours, including weekends and holidays.

It would be desirable if you had previous experience in a sales, customer service, or fitness environment along with strong sales and negotiation skills with a proven track record of achieving targets. It would be advantageous if you had a degree or qualification in sales, marketing, or a related field.

Why Bannatyne?

Bannatynes are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membership Advisor, you will have the opportunity to be a key player in our growth, connecting people with fitness solutions that improve their lives.

We offer competitive compensation, opportunities for professional development, and a supportive team culture.

If you are passionate about fitness and sales and are eager to help others achieve their wellness goals, apply today and become a valued member of the Bannatyne family!