Sales Advisor

TN United Kingdom; Bedford; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading UK automotive parts distributor is seeking an outgoing Sales Advisor to enhance customer relationships and achieve sales targets. The role involves supporting the branch, collaborating with the sales team, and satisfying customer needs. Ideal candidates will have experience in telesales or customer service, strong interpersonal skills, and a customer-focused attitude. The company offers competitive benefits and opportunities for career progression.

Benefits

Performance-based bonus

Competitive annual leave

Free flu vaccination

Health & wellbeing tools

Life assurance scheme

Discounts from household names

Paid time off for volunteering

Training and career progression opportunities

Qualifications

• Experience in telesales and/or customer service in a fast-paced environment.
• Ability to work well under pressure and deliver results.

Responsibilities

• Develop strong customer relationships and apply effective sales techniques.
• Collaborate with the sales team on product promotions and customer queries.
• Contribute to positive team performance and optimize sales performance.

Skills

Customer-focused attitude

Excellent interpersonal and communication skills

IT literacy

Organized with great attention to detail

Team player

Tools

MAM/Allicat

Job description

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About The Role

At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic, passionate, and committed to providing the best service. They care about their customers and our business, which is fundamental to our success.

We are seeking an outgoing Sales Advisor who will support the branch by fully satisfying customer needs and contributing to achieving branch and individual sales targets.

Main duties include:

1. Developing strong customer relationships and applying effective sales techniques.
2. Collaborating with the sales team on product promotions, answering telephone and electronic queries.
3. Fully satisfying customer needs regarding part orders, requests, or queries.
4. Contributing to positive team performance while working towards personal benchmarks to optimize sales performance.
5. Liaising with the Distribution Co-ordinator to ensure delivery requirements are met.
6. Enhancing product knowledge through studying internal literature.
7. Using the E-learning portal to improve performance.

Working hours: Average hours Monday to Friday, including alternate Saturday working.

About You

As a Sales Advisor, you should have experience in telesales and/or customer service, ideally in a fast-paced, sales-driven environment.

What you'll need to succeed:

1. Ability to work well and deliver results under pressure.
2. Organized with great attention to detail.
3. Customer-focused attitude.
4. Target-driven, motivated by sales, and able to handle rejection.
5. Willingness to learn and develop.
6. Team player with the ability to work independently.
7. Excellent interpersonal and communication skills, both written and verbal.
8. IT literacy.
9. Knowledge of car parts and MAM/Allicat is helpful but not essential.

What we'll offer:

Our benefits support all aspects of our team members' lives, including health, wealth, and lifestyle. Benefits include:

• Opportunity to earn a performance-based bonus.
• Competitive annual leave (including bank holidays) with up to 5 additional days based on service.
• Free flu vaccination.
• Health & wellbeing tools.
• Support from pension experts.
• Life assurance scheme.
• Discounts from household names like Asda, Nike, and John Lewis.
• Financial wellbeing products, including advances and savings schemes.
• Paid time off for volunteering.
• Training, qualifications, and career progression opportunities.

About Us

GSF Car Parts is a leading UK automotive parts distributor, supplying thousands of independent garages across the UK and Ireland with parts, tools, garage equipment, and training. We have over XX branches nationwide with a turnover exceeding £XX million. Since November 1, we operate as one brand, supported by centralized departments in procurement, supply chain, marketing, and national accounts. Our industry-leading catalogue system, Allicat, and the Servicesure garage programme support our operations.