Sales Adviser

STARK Group; Paignton; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

34 days annual leave

Pension with Legal & General

WorkPerks discounts

Aviva Digicare+ App

Job summary

Jewson in Paignton is seeking a Sales Advisor to deliver outstanding service to trade and retail customers, face-to-face and over the phone. You will build relationships, understand needs, and recommend products and solutions.

The role suits someone with customer service or sales experience, a positive attitude, and good IT skills. Training and support are provided to succeed in this busy branch.

Qualifications

• Experience in a customer service or sales role.
• Excellent communication and relationship-building skills.
• A positive attitude and a willingness to learn.
• Good IT skills and confidence using computer systems.
• The ability to work independently and as part of a team.
• Strong organisational skills and attention to detail.
• A commitment to delivering an outstanding customer experience.

Responsibilities

• Delivering outstanding service to trade and retail customers, both face-to-face and over the phone.
• Building strong customer relationships by understanding customer needs and recommending the right products and solutions.
• Identifying opportunities to upsell and cross-sell products and services.
• Processing customer orders accurately and ensuring they are fulfilled efficiently.
• Developing new customer accounts while maintaining existing and lapsed customer relationships.
• Work in other areas of the branch as and when needed.
• Working closely with suppliers and colleagues to deliver the best possible customer experience.
• Supporting stock control, merchandising, and maintaining a clean, safe, and organised branch.
• Following company policies and procedures, with a strong focus on health and safety.

Skills

Customer service

Sales

Communication

IT skills

Teamwork

Attention to detail

Health and safety

Tools

POS systems

Computer systems

Job description

Sales Advisor

Do you have a passion for working with people? Are you based in the Paignton area?

Jewson, a leading building materials distributor in Northern Europe, is looking for a Sales Advisor who's as passionate about great service as we are to join our friendly team.

At Jewson, part of STARK Building Materials UK, we are looking for a Sales Advisor to join the friendly and supportive team at our branch in Paignton. This is an exciting opportunity for someone who enjoys building relationships, providing expert advice, and helping customers find the right solutions for their projects.

Whether you have experience in a builders' merchant or come from a retail, trade, customer service or sales background, we would love to hear from you.

What You’ll Be Doing:

• Delivering outstanding service to trade and retail customers, both face-to-face and over the phone
• Building strong customer relationships by understanding customer needs and recommending the right products and solutions
• Identifying opportunities to upsell and cross-sell products and services
• Processing customer orders accurately and ensuring they are fulfilled efficiently
• Developing new customer accounts while maintaining existing and lapsed customer relationships
• Work in other areas of the branch as and when needed
• Working closely with suppliers and colleagues to deliver the best possible customer experience
• Supporting stock control, merchandising, and maintaining a clean, safe, and organised branch
• Following company policies and procedures, with a strong focus on health and safety

Working Hours:

This is a part-time role working 27 hours a week (with additional hours to cover holidays, illness etc). Hours will be worked across Monday - Friday, and every other Saturday. Exact working patterns will be discussed at interview.

What We Are Looking For

• Experience in a customer service or sales role
• Excellent communication and relationship-building skills
• A positive attitude and a willingness to learn
• Good IT skills and confidence using computer systems
• The ability to work independently and as part of a team
• Strong organisational skills and attention to detail
• A commitment to delivering an outstanding customer experience

Experience within a builders' merchant or knowledge of building materials would be an advantage, but it is not essential. If you have the right attitude and a passion for customer service, we will provide the training and support you need to succeed.

What's in It for You?

• Competitive salary
• Retirement Savings Plan (Pension) with Legal & General
• 34 days annual leave, including Bank Holidays
• Life Assurance from your first day of employment. You are automatically covered for a lump sum death in service benefit of 2x your basic salary. If you join the STARK Building Materials Retirement Savings Plan and contribute a minimum of 4% of your pensionable earnings, your cover increases to 4x your pensionable earnings
• WorkPerks, providing hundreds of discounts across your favourite high street and online retailers through Reward Gateway
• Aviva Digicare+ Workplace App, giving you access to a digital GP, second medical opinions, mental health consultations, bereavement support, and nutritional advice
• Voluntary benefits, including the Salary Sacrifice Car Scheme with Volkswagen Financial Services, Cycle2Work, Benenden Healthcare, and Critical Illness Cover
• Employee Discount across our brands
• Refer a Friend Scheme
• Wellbeing Centre through WorkPerks
• Ongoing learning and development opportunities with genuine career progression across the STARK Group
• Reward and Recognition Programme, recognising and celebrating the great work our colleagues do

Why Choose Us?

• Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations
• Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel
• Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career
• Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!

Why STARK?

At Jewson we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

What's next…

If your application is successful, our in-house talent team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.