Sales Administrator - Quotes, Orders & Customer Care

Proprec; West Midlands; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

33 days holiday incl Bank Holidays

Early finish 3rd Friday of the month

On-site car parking

Office-based, Mon-Fri 8:30am-5:00pm

Development opportunities

Job summary

Proprec, a well-established UK manufacturer based in Great Barr, is seeking a Sales Administrator to manage inbound customer enquiries, generate accurate quotations, and drive orders to completion. The role sits in a fast-paced sales environment, requiring strong communication, IT literacy (MS Office) and knowledge of Zoho (advantage).

Office-based, Monday to Friday 8:30am–5:00pm, with 33 days holiday incl. Bank Holidays and on-site parking.

Qualifications

• Previous experience in a similar position.
• Experience in a fast-paced environment within manufacturing, distribution or related industry.
• IT literacy with MS Office (Excel & Outlook).
• Zoho software experience is an advantage.

Responsibilities

• Handle customer enquiries via phone and email.
• Prepare accurate quotations and follow up to secure orders.
• Manage orders from enquiry through to completion, with proactive communication on progress or delays.
• Provide information on stock, availability, pricing, and product suitability.
• Liaise with suppliers for products outside in-house manufacturing.
• Enter enquiries, quotes, and orders into the system and ensure daily follow-up.
• Monitor market trends and competitor activity.
• Adhere to established procedures, sales strategies, and quality standards.

Skills

Strong communication

Excellent telephone skills

MS Office (Excel & Outlook)

Customer service orientation

Fast-paced environment experience

Tools

Zoho

Job description

Proprec, a well-established UK manufacturer based in Great Barr, is seeking a Sales Administrator to manage inbound customer enquiries, generate accurate quotations, and drive orders to completion. The role sits in a fast-paced sales environment, requiring strong communication, IT literacy (MS Office) and knowledge of Zoho (advantage).

Office-based, Monday to Friday 8:30am–5:00pm, with 33 days holiday incl. Bank Holidays and on-site parking.