Sales Administrator / Order Processor

Office Angels; Greater London; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading company in Rainham, Essex, is seeking a proactive Sales Administrator / Order Processor to deliver exceptional customer service and manage order processing. The role offers a competitive salary, benefits including annual leave and a pension scheme, and the opportunity for career growth in a supportive environment.

Benefits

17 days annual leave (increasing with service)

Bank Holidays and Christmas Closure

Pension scheme

On-site parking

Discretionary bonus after 1 year service

Qualifications

• Proven experience in a similar Sales Administration or Order Processing role.
• Excellent organisational skills and ability to manage multiple tasks.
• Strong communication skills and a customer-first mindset.

Responsibilities

• Delivering exceptional customer service via phone and email.
• Building and maintaining strong relationships with customers.
• Preparing accurate quotations and processing customer orders.

Skills

Organisational skills

Communication skills

Customer service

Job description

Sales Administrator / Order Processor

Location: Rainham, Essex

Salary: £28,000 - £30,000 per annum

Hours: Monday to Friday 8:30am - 5:30pm

Benefits: 17 days annual leave (increasing with service) + Bank Holidays and Christmas Closure, pension scheme, on-site parking and discretionary bonus after 1 year service.

Are you a proactive and detail-oriented Sales Administrator / Order Processor looking for your next career move? Join a well-established and reputable company in Rainham, Essex, where your skills will be valued and your career nurtured.

What You'll Be Doing:

• Delivering exceptional customer service via phone and email, handling enquiries and resolving queries


• Building and maintaining strong relationships with both new and existing customers


• Preparing accurate quotations and processing customer orders efficiently


• Offering suitable alternatives for out-of-stock items and keeping customers informed of delivery updates


• Coordinating with internal departments including Accounts, Purchasing, and Transport to ensure smooth operations


• Monitoring customer credit limits and liaising with the accounts team as needed

What We're Looking For:

• Proven experience in a similar Sales Administration or Order Processing role


• Excellent organisational skills and the ability to manage multiple tasks simultaneously


• Strong communication skills and a customer-first mindset

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.