Sales Administrator

Forrest Recruitment Ltd.; Manchester; On-site; GBP 15,000 - 25,000; Full time

Benefits offered by this job

Company bonus

Job summary

Forrest Recruitment Ltd. in Wythenshawe is seeking a Sales Administrator to support daily office administration and sales order processing.

You will take orders by phone and email, handle debit/credit card payments, and respond to queries with timely updates. You will inform customers of no stock items and offer suitable alternatives, while processing returns as needed. A friendly, proactive team player with initiative is essential.

Qualifications

• Order processing experience with a high level of customer service.
• Good attention to detail.
• Friendly and confident telephone manner.
• Ability to work in a lively team and use own initiative.

Responsibilities

• Take orders via phone and email.
• Take debit/credit card payments.
• Respond to queries and inform customers of updates.
• Inform customers of no stock items and offer alternatives.
• Receive calls from customers by phone and email, processing administrative tasks.
• Process returns and re-issue orders for faulty or damaged goods.
• Undertake all other administrative tasks required as part of the team.

Skills

Order processing

Customer service

Telephone manners

Job description

Sales Administrator Wythenshawe Up to 25,000 + company bonus

Working for a well-established worldwide manufacturer and distributor in Wythenshawe, our client is seeking a sales order processor to help with daily administrative tasks of the office.

Key duties will include:

• Taking orders via phone and email
• Taking debit/credit card payments
• Responding to queries, informing customers with the latest update
• Informing customers of no stock items and offering them alternatives
• Receiving calls from customers over the phone and via email, processing any administrative tasks
• Processing returns and re-issuing orders for faulty or damaged goods
• Undertaking all other administrative tasks required as part of the team

The ideal candidate will have order processing experience with a high level of customer service, good attention to detail and a very friendly and confident telephone manner and can work as part of a lively team as well as using your own initiative.

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.