Sales Administrator

Pertemps Black Country Perms; West Bromwich; On-site; GBP 28,000 - 30,000; Full time

Job summary

Pertemps Black Country Perms in West Bromwich is seeking a customer-focused Account Manager/Sales Administrator to join a busy team. The role involves processing enquiries, quotes and orders, and supporting a fast-paced sales function.

The position will be based in West Bromwich with a planned relocation to Bilston in the New Year. You will liaise with customers, suppliers, designers and the external sales team to ensure smooth order progress and accuracy.

Qualifications

• Experience in the corrugated packaging industry.
• Experience in sales administration or internal sales.
• Excellent communication and customer service skills.
• Strong organisation, attention to detail and problem solving abilities.
• Experience with the Abaca system would be advantageous.

Responsibilities

• Processing customer enquiries, quotations and orders.
• Handling customer queries and resolving issues professionally.
• Keeping customers updated on order progress.
• Liaising with customers, suppliers, designers and the external sales team.
• Raising purchase orders and maintaining accurate records.
• Supporting the wider sales office as required.

Skills

Customer service

Communication

Organisation

Problem solving

Tools

Abaca system

Job description

Account Manager/Sales Administrator

Location:West Bromwich

Salary: 28,000 to 30,000

We are recruiting for a customer-focused and organised Sales Administrator to join a busy team. This is an exciting opportunity for someone with industry knowledge who enjoys building customer relationships and supporting a fast-paced sales function.

Key Responsibilities:

• Processing customer enquiries, quotations and orders.


• Handling customer queries and resolving issues professionally.


• Keeping customers updated on order progress.


• Liaising with customers, suppliers, designers and the external sales team.


• Raising purchase orders and maintaining accurate records.


• Supporting the wider sales office as required.

About You:

• Essential: Previous experience within the corrugated packaging industry.


• Experience in sales administration or internal sales.


• Excellent communication and customer service skills.


• Strong organisation, attention to detail and problem solving abilities.


• Experience with the Abaca system would be advantageous.

The position will initially be based in West Bromwich, with a planned relocation to Bilston in the New Year.