Sales Administrator

CTX Group; Wellingborough; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading company in promotional goods is seeking a Sales Administrator in Wellingborough. The successful candidate will manage customer relationships, process sales orders, and provide exceptional service. This full-time role requires strong organizational skills and an ability to work in a team, offering 31 days holiday and a friendly atmosphere.

Benefits

31 days holiday (including bank holidays)

Flexible working options

Onsite parking

Onsite small gym and shower

Christmas closure

Qualifications

• Ability to manage a varied workload and work autonomously.
• Exceptional customer service skills and attention to detail.
• PC proficient with effective Microsoft Office skills.

Responsibilities

• Building relationships with clients and understanding their requirements.
• Quoting and upselling products, managing sales orders.
• Liaising with customers and suppliers, providing excellent service.

Skills

Customer service

Organizational skills

Attention to detail

Communication

Tools

Microsoft Office 365

Job description

CTX Group Wellingborough, England, United Kingdom

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CTX Group Wellingborough, England, United Kingdom

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Location: Wellingborough

09.00-17.00 Monday to Friday

Salary: From £27,000 per annum subject to experience.

Our client is a manufacturer of promotional goods, producing products for world-famous brands based in Wellingborough.

Position: Sales Administrator

Location: Wellingborough

Hours: Full Time - 09.00-17.00 Monday to Friday

Salary: From £27,000 per annum subject to experience.

Our client is a manufacturer of promotional goods, producing products for world-famous brands based in Wellingborough.

What will your role as a Sales Administrator look like?

• Building relationships with our clients and understanding their needs and requirements.
• Quoting and upselling products with our client's brand requirements
• All sales order administration, including order processing, dispatch and after sales, following all processes correctly.
• Allocating and monitoring stock levels of materials.
• Liaise with customers and suppliers (UK and global) via email and telephone communication, giving excellent customer service at all times.
• Use production reports to monitor, and chase where necessary, things such as outstanding tooling, approvals, and delivery dates to avoid/spot any upcoming problems.
• Be the first port of call for customer complaints, escalating to management when necessary.
• Work closely with the Office Manager, and Directors, aiding when required.
• Work as a team with all office and factory staff, communicating necessary information, issues, or requests clearly.
• Report any concerns, issues, or complaints to your Line Manager immediately to avoid any delays in resolution.
• Maintaining a high level of confidentiality when dealing with sensitive data.
  

Are you the right person for the job?

• Ability to manage a varied workload, working autonomously and without constant direct supervision.
• Excellent attention to detail and strong organisational skills.
• Ability to listen and understand a customer's requirements and guide through/upsell the products accordingly.
• Exceptional customer service skills.
• PC proficient, with effective Microsoft Office 365 skills.
• Ability to multi-task and complete tasks promptly.
• Effective telephone manner and verbal skills.
• Effective and professional written communication.
• Ability to deal effectively with people at all levels and from all backgrounds.
• Enthusiastic about working as part of a team.
  
  

What can you expect in return?

• Days Holiday = 31 days (including all Bank Holidays)
• Christmas closure
• Employees are auto enrolled into the company pension scheme
• Flexible working options
• Onsite parking
• Onsite small gym and shower
• Family business with a friendly working atmosphere
  
  

Please apply today with your current cv and covering letter to

INDKTT

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Marketing Services

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