Sales Administrator

Confidential; Uxbridge; On-site; GBP 18,000 - 28,000; Full time

Job summary

Top Flight Recruitment Ltd in Uxbridge is seeking a Customer Service Executive to join a global business in Central Uxbridge. The role focuses on delivering outstanding customer service, handling queries, updating records, processing orders and supporting the Marketing team.

The ideal candidate has intermediate MS Excel skills, experience with Sage, strong communication, and the ability to work in a busy environment. Salary is negotiable and shortlisted applicants will be contacted promptly.

Qualifications

• Intermediate MS Excel skills.
• Superb customer service and communication skills.
• Ability to cope in a high pressure and busy environment.

Responsibilities

• Handling incoming queries from your assigned accounts
• Maintaining and updating client records
• Resolve product queries by having excellent product knowledge
• Assist the Marketing team
• Directing calls to the relevant team member and meet and greet visitors
• Processing orders accurately
• Inventory checks
• Prepare sales invoices
• Process credit notes
• Any ad-hoc administration duties as and when required

Skills

MS Excel

Customer service

Communication skills

Tools

Sage

Job description

Customer Service Executive

Uxbridge

Salary Negotiable

A fabulous opportunity has become available working within a global business based in Central Uxbridge. This role would be ideal for candidates who are passionate about delivering outstanding customer service and are looking for an opportunity where they can really develop and enhance their skills. This role would be ideal for candidates who have come from a retail background with strong IT skills or, those who have a little office experience and are looking for that next step in their career!

Some role responsibilities include:

• Handling incoming queries from your assigned accounts
• Maintaining and updating client records
• Resolve product queries by having excellent product knowledge
• Assist the Marketing team
• Directing calls to the relevant team member and meet and greet visitors
• Processing orders accurately
• Inventory checks
• Prepare sales invoices
• Process credit notes
• Any ad-hoc administration duties as and when required

Requirements:

• Intermediate MS Excel skills
• Ideally experience with Sage
• Can cope in a high pressure and busy environment
• Organised with excellent time management skills
• Superb customer service and communication skills

Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful.

We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles.

All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert.

We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.

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