Sales Admin & Customer Support Specialist

Confidential; Uxbridge; On-site; GBP 18,000 - 28,000; Full time

Job summary

Top Flight Recruitment Ltd in Uxbridge is seeking a Customer Service Executive to join a global business in Central Uxbridge. The role focuses on delivering outstanding customer service, handling queries, updating records, processing orders and supporting the Marketing team.

The ideal candidate has intermediate MS Excel skills, experience with Sage, strong communication, and the ability to work in a busy environment. Salary is negotiable and shortlisted applicants will be contacted promptly.

Qualifications

• Intermediate MS Excel skills.
• Superb customer service and communication skills.
• Ability to cope in a high pressure and busy environment.

Responsibilities

• Handling incoming queries from your assigned accounts
• Maintaining and updating client records
• Resolve product queries by having excellent product knowledge
• Assist the Marketing team
• Directing calls to the relevant team member and meet and greet visitors
• Processing orders accurately
• Inventory checks
• Prepare sales invoices
• Process credit notes
• Any ad-hoc administration duties as and when required

Skills

MS Excel

Customer service

Communication skills

Tools

Sage

Job description

Top Flight Recruitment Ltd in Uxbridge is seeking a Customer Service Executive to join a global business in Central Uxbridge. The role focuses on delivering outstanding customer service, handling queries, updating records, processing orders and supporting the Marketing team.

The ideal candidate has intermediate MS Excel skills, experience with Sage, strong communication, and the ability to work in a busy environment. Salary is negotiable and shortlisted applicants will be contacted promptly.