Sales Administrator

Just Recruitment Group; Sudbury; On-site; GBP 20,000 - 26,000; Full time

Job summary

Just Recruitment Group is partnering with a well-established business in Sudbury to recruit a Sales Administrator. The role is dynamic, in a fast-paced environment, and requires meticulous attention to detail and a commitment to delivering outstanding customer service.

The position involves processing customer schedules, order management via online portals, and cross-department collaboration to ensure timely delivery.

Qualifications

• Experience in a sales or customer-focused environment.
• Strong problem-solving and organisational skills.
• Excellent attention to detail and accuracy.
• Confident using Microsoft Excel.
• Ability to learn quickly and adapt to new systems and processes.
• Proactive approach with initiative.
• Positive attitude and team-working skills.

Responsibilities

• Daily review and processing of customer schedules and sales orders.
• Accurate data entry and order management through customers' online portals.
• Handling customer enquiries, resolving queries and progressing orders.
• Liaising with Purchasing, Manufacturing and Despatch to ensure orders are processed and delivered smoothly.
• Preparing commercial and export documentation.
• Supporting annual price increases and promotional activities for existing customers.
• Providing general sales administration support and helping resolve day-to-day operational issues.

Skills

Sales experience

Customer-focused

Problem-solving

Organisational skills

Attention to detail

Microsoft Excel

Quick learner

Tools

Microsoft Excel

Job description

Just Recruitment is proud to be working alongside a well-established and growing business in Sudbury, assisting them in the recruitment of a Sales Administrator to join their team.

This is a varied and challenging role, ideal for someone who enjoys working in a fast-paced environment, has excellent attention to detail and takes pride in delivering outstanding customer service.

Key Responsibilities

• Daily review and processing of customer schedules and sales orders.
• Accurate data entry and order management through customers' own online portals.
• Handling customer enquiries, resolving queries and proactively progressing orders.
• Liaising closely with internal departments, including Purchasing, Manufacturing and Despatch, to ensure orders are processed and delivered efficiently.
• Preparing commercial and export documentation.
• Supporting annual price increases and promotional activities for existing customers.
• Providing general sales administration support and helping to resolve day-to-day operational issues.

Approximately 75% of this position is administration-based and involves a significant amount of problem-solving, managing customer queries and ensuring orders run smoothly.

Essential Skills and Experience

• Previous experience in a sales or customer-focused environment.
• Strong problem-solving and organisational skills.
• Excellent attention to detail and accuracy.
• Confident using Microsoft Excel.
• Ability to learn quickly and adapt to new systems and processes.
• A proactive approach, with plenty of initiative.
• A positive attitude and strong team-working skills.

Monday - Friday 9am - 5pm