Sales Administrator

Contract Staffing Solutions Ltd; Exeter; Presencial; GBP 27.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free on-site parking

Descripción de la vacante

Contract Staffing Solutions Ltd in Exeter is seeking an experienced Sales Administrator to join a small, supportive team. You'll handle orders, inquiries and admin tasks to keep the sales operation running smoothly.

The role requires an industrial trade background and a strong customer service focus, with responsibilities covering order processing, quotations support, and liaison with suppliers and customers. Monday to Friday, 8-5, with on-site parking.

Formación

• Experience as a Sales Administrator or similar role.
• Essential industrial trade sector experience.
• Excellent telephone manner and communication skills.
• Strong attention to detail and accuracy.
• Organisational and time management abilities.
• Proficient with MS Office and internal systems.
• Reliable and team oriented.
• Customer-focused with proactive problem solving.

Responsabilidades

• Processing customer orders accurately and efficiently.
• Handling inbound customer enquiries via telephone and email.
• Supporting the sales team with quotations, pricing, and order administration.
• Liaising with suppliers, customers, and internal departments.
• Maintaining accurate customer records and sales documentation.
• Ensuring orders are processed within agreed timescales.
• Resolving customer queries and providing excellent service throughout the sales process.
• General administrative support within a busy office environment.

Conocimientos

Industrial trade exp

Telephone communication

Attention to detail

Time management

Team working

Customer service

Herramientas

Microsoft Office

Internal systems

Descripción del empleo

Sales Administrator

Location: Exeter
Salary: GBP30,000 per annum
Hours: Monday to Friday, 8:00am to 5:00pm
Benefits: Free on-site parking

The Opportunity

Our Client is seeking an experienced and highly organised Sales Administrator to join their friendly and supportive team of six based in Exeter. This is a fantastic opportunity for someone with an industrial trade background who enjoys providing first-class customer service and supporting a busy sales operation.

The customer base is made up of approximately 30% retail customers and 70% commercial clients, so you'll be comfortable dealing with a variety of enquiries and building strong relationships with both individuals and business customers.

Key Responsibilities

• Processing customer orders accurately and efficiently
• Handling inbound customer enquiries via telephone and email
• Supporting the sales team with quotations, pricing, and order administration
• Liaising with suppliers, customers, and internal departments
• Maintaining accurate customer records and sales documentation
• Ensuring orders are processed within agreed timescales
• Resolving customer queries and providing excellent service throughout the sales process
• General administrative support within a busy office environment

About You

• Previous experience in a Sales Administrator role
• Industrial trade sector experience is essential
• Excellent telephone manner and communication skills
• Exceptional attention to detail and accuracy
• Strong organisational and time management abilities
• Confident using Microsoft Office and internal systems
• Professional, reliable, and able to work effectively as part of a team
• Customer-focused with a proactive approach to problem-solving

What is on Offer

• Competitive salary of GBP30,000 per year
• Monday to Friday working hours with no weekends
• Free on-site parking
• Supportive and welcoming team environment
• Stable and growing business with long-term career prospects

If you have a background within the industrial trade sector and are looking to join a well-established business where your administration and customer service skills will be valued, we'd love to hear from you.